Home Instead

Reviews

• HS

  Helene Segura

  6 days ago
  5.0
  Chazz was fantastic from the start. She responded quickly and answered all of my questions. She helped us find a caretaker (Senitra) in record time since I was only there in town for a short time. I was able to meet with Senitra, who I could tell was very experienced based on the questions she asked. She is very patient and gentle. I've heard horror stories about caretakers and services, so we feel very fortunate to have found Home Instead.
• KK

  Karen Kelly

  Nov 17, 2025
  5.0
  I’ve used Home Instead as needed for my mother over the past two years. Even though mom hasn’t needed consistent care at this point, each time we have hit a difficult spot/illness and reached out to them, the agency has always been there for us and I love knowing that when the time comes we have a standing connection to a provider that I can trust. Their client care manager, Chazz, has always been wonderful and supportive. When I called her recently to restart services, mom’s hospital discharge date kept changing, and she was so helpful and flexible in getting us set up care for the first week at home. Chazz is a kind and caring human being, and a comfort during stressful times. My mother’s caregiver, Alysia, was also absolutely wonderful. She cheerfully put up with all of my worried hovering those first few days, and took such wonderful care of my mother. Each time I checked in they were having lovely conversations and she helped mom with all of her ADL’s until my mother was able to return to her baseline of more independent functioning. Most importantly, my mother, who can sometimes be quite saucy with those trying to help her, loved Alysia. I did quite a bit of vetting and research/ parsing through reviews before choosing Home Instead, and am so grateful I chose them.
• KT

  Karin Trujillo

  Nov 5, 2025
  5.0
  Home Instead Culver City truly has an exceptional team of caregivers! We’ve been using their services for over a year, and the experience has been nothing short of wonderful. Every caregiver we’ve met has been patient, understanding, professional, and deeply compassionate in caring for my father. My parents’ greatest wish is to remain in their home for as long as possible, and thanks to the dedication and support of the Home Instead team, that wish is being fulfilled. Their reliability, kindness, and genuine concern have given our entire family peace of mind. Thank you, Home Instead Culver City, for your unwavering commitment and the extraordinary care you provide. You’ve made an incredible difference in our lives, and I am forever grateful for all that you do. Warmly, Karin T.
• NS

  Nichelle Small-Craig

  Sep 23, 2025
  5.0
  They were excellent, helpful giving information and just being what we needed- Chazz and Rene were AWESOME!!! THANK YOU THAK YOU
• TB

  Thericia Booth

  Jun 16, 2025
  5.0
  My experience has been a very good one. From the first introduction to the end of service has been great! Caregiver Tamia was very attentive and understanding. Overall, the entire team was absolutely great. The next time I need service, Home Instead will be the 1st that I call.

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