Certified by LensCrafters at Macy's • Apr 12, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
Credit cardAvailable
DebitAvailable
Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters at Macy's • Apr 12, 2026
Certified by LensCrafters at Macy's • Apr 12, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 8:00 PM
Reviews
4.7
390 reviews
5 stars
357
4 stars
6
3 stars1
2 stars2
1 star
24
HT
Homayoun Talieh
Mar 31, 2026
1.0
I had an extremely frustrating experience with the LensCrafters South Coast Plaza location.
I have over $800 for prescription lenses that were made incorrectly, with a 5mm deviation confirmed by another LensCrafters Aventura Mall store. This is not a minor issue; it makes the glasses unusable.
What’s worse is the complete lack of accountability. Both I and the Aventura store staff have made repeated attempts over multiple days to contact the South Coast Plaza manager, Rita to get approval for a remake. No one answers the phone. No callbacks. No support.
I escalated the issue to corporate as well, expecting some level of intervention. Unfortunately, there has been no response or effort from corporate to correct their mistake either.
At this price point, you expect precision and at least basic customer service. Instead, I’ve been left with defective glasses and no path to resolution because both the store and corporate have been unresponsive.
This level of service is unacceptable. I strongly caution anyone considering this location, or LensCrafter for that matter, if something goes wrong, you may be completely on your own.
MR
Maya Reddy
Mar 25, 2026
5.0
Really helpful and kind service!
DH
Dorothy Hale
Mar 25, 2026
5.0
Austin gave me incredible service! Highly recommend working with him.
GD
GOOD DEEDS
Mar 20, 2026
5.0
Just copped my first Ray-Bans, the iconic all-black ASAP Rocky style 👓 Huge shoutout to Austin and Rita at Lens Craters - they hooked it up with top-notch service! If you're looking for a sick pair of shades, pull up to Lens Craters and catch the 30% off inventory sale going on THIS MONTH!
HK
Harbinder Khangura
Mar 16, 2026
5.0
Extremely knowledgeable, kind, and thorough. Took his time to explain everything. Definitely Recommended
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye exams and services does LensCrafters at Macy's offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions like Transitions® and Blue-violet light filtering lenses, and prescription wearable technology from brands such as Ray-Ban Meta and Oakley Meta.
Which designer eyewear brands are available at this LensCrafters location?
They carry a wide range of designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Oakley, Ray-Ban, Ralph Lauren, and more.
Does LensCrafters at Macy's accept vision insurance?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at Macy's?
They are open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Where is LensCrafters at Macy's located?
The store is located at 3333 Bristol Street, Ste 6000, Costa Mesa, CA 92626, inside Macy's at South Coast Plaza.
Can I schedule an eye exam appointment online?
Yes, you can schedule your eye exam online through their appointment link at https://examappointments.com/eeca/SearchExam?Office.number=3375.
Does LensCrafters at Macy's offer in-store pickup?
Yes, they provide in-store pickup services for products.
What popular dining options are nearby LensCrafters at Macy's?
Nearby dining options include Wolfgang Puck Kitchen, a fast-food pizza restaurant, Wetzel's Pretzels bakery and fast food, as well as the French restaurant Populaire Modern Bistro.
What other retail stores can I visit near LensCrafters at Macy's?
You can explore other stores nearby such as Seraphine Maternity clothing store, Quicksilver Young Mens Store, BCBGMAXAZRIA at Macy's, and Sunglass Hut at Macy's for additional eyewear and fashion options.
Are there places nearby where I can grab coffee before or after visiting LensCrafters?
Yes, Starbucks is located nearby where you can enjoy coffee and snacks before or after your visit to LensCrafters.
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