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LensCrafters at Macy's

4.7
(390 reviews)

Business Details

3333 Bristol Street, Costa Mesa, CA
92626, United States
(714) 754-1869
https://local.lenscrafters.com/ca/costa-mesa/3333-bristol-street.html

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters at Macy's
3333 Bristol Street, Costa Mesa, CA
92626, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 8:00 PM

Reviews

4.7
390 reviews
5 stars
357
4 stars
6
3 stars
1
2 stars
2
1 star
24
  • HT
    Homayoun Talieh
    Mar 31, 2026
    1.0
    I had an extremely frustrating experience with the LensCrafters South Coast Plaza location. I have over $800 for prescription lenses that were made incorrectly, with a 5mm deviation confirmed by another LensCrafters Aventura Mall store. This is not a minor issue; it makes the glasses unusable. What’s worse is the complete lack of accountability. Both I and the Aventura store staff have made repeated attempts over multiple days to contact the South Coast Plaza manager, Rita to get approval for a remake. No one answers the phone. No callbacks. No support. I escalated the issue to corporate as well, expecting some level of intervention. Unfortunately, there has been no response or effort from corporate to correct their mistake either. At this price point, you expect precision and at least basic customer service. Instead, I’ve been left with defective glasses and no path to resolution because both the store and corporate have been unresponsive. This level of service is unacceptable. I strongly caution anyone considering this location, or LensCrafter for that matter, if something goes wrong, you may be completely on your own.
  • MR
    Maya Reddy
    Mar 25, 2026
    5.0
    Really helpful and kind service!
  • DH
    Dorothy Hale
    Mar 25, 2026
    5.0
    Austin gave me incredible service! Highly recommend working with him.
  • GD
    GOOD DEEDS
    Mar 20, 2026
    5.0
    Just copped my first Ray-Bans, the iconic all-black ASAP Rocky style 👓 Huge shoutout to Austin and Rita at Lens Craters - they hooked it up with top-notch service! If you're looking for a sick pair of shades, pull up to Lens Craters and catch the 30% off inventory sale going on THIS MONTH!
  • HK
    Harbinder Khangura
    Mar 16, 2026
    5.0
    Extremely knowledgeable, kind, and thorough. Took his time to explain everything. Definitely Recommended

Frequently Asked Questions About LensCrafters at Macy's

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

Brand Certified Facts from LensCrafters at Macy's

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Certified April 12, 2026Yext Knowledge Graph
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