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LensCrafters at Macy's

4.7
(386 reviews)

Business Details

3333 Bristol Street, Costa Mesa, CA
92626, United States
(714) 754-1869
https://local.lenscrafters.com/ca/costa-mesa/3333-bristol-street.html

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters at Macy's
3333 Bristol Street, Costa Mesa, CA
92626, United States

Hours

Reviews

4.7
386 reviews
5 stars
354
4 stars
6
3 stars
1
2 stars
2
1 star
23
  • HK
    Harbinder Khangura
    3 days ago
    5.0
    Extremely knowledgeable, kind, and thorough. Took his time to explain everything. Definitely Recommended
  • JT
    Jane Ti
    Mar 7, 2026
    5.0
    Lost a piece of nose pad; a staff Alston’s very nice, helping fixed it free, dedicatedly with enthusiastics. Appreciated greatly & really!! Highly commented!!
  • BK
    Bruce Kim
    Feb 11, 2026
    5.0
    Excellent service. Knowledgeable and polite. Highly recommended.
  • MM
    Medina Myrzabek
    Feb 2, 2026
    5.0
    I had an amazing experience at LensCrafters, all thanks to Tomiris! From the moment I walked in, she made me feel welcome and completely at ease. She has a fantastic eye for style and helped me pick out the perfect frames that actually suit my face shape. Tomiris is so patient, kind, and genuine it felt like shopping with a friend who happens to be an expert. If you’re going to this location, definitely ask for her! She is the best!
  • JR
    Juan Rodriguez
    Jan 23, 2026
    1.0
    Please avoid this Lenscrafter location! I'm not sure why Macy's is allowing this company to taint their reputation by doing business with them. The worst experience that I've encountered, so bad that I will be reaching out to to the Consumer Financial Protection Bureau and also seek legal action if any ADA laws were violated due to their failure in service. From the beginning, I was more than happy to spend big bucks in upgrading my current Eyewear and updating my prescription. I was informed that initially my glasses would take 7-10 business days. I am here to this day still waiting to receive my prescription glasses. Lemscrafters never contacted me for the status of my order, I always had to call. I was always never informed of an ACTIAL DATE. Glasses were ordered on December 13 and they been on "back order". That's the same excuse I keep getting from a "Rita". When I was finally given a date for pick up, apparently my glasses did not pass an inspection at the store and they needed to be sent back and re-ordered. I was informed of this upon arrival, their excuse was, "someone should have called you". I drove over 30 miles in traffic just to be let down once again. And Rita tells me that all she can offer is a measly $50 for my wasted time. When I asked for the contact information for Corporate, so that i can get the ball rolling on my order, I was denied that information. What I find amusing is that since my first order at this location, I've walked in to 2 other Lenscrafter locations. Purchased 4 additional glasses. I even took a pair that I purchased from Sunglass Hut for Lenscrafters to install my prescription lenses. All those I've received in less time than I was told and still have not received my first order from here!! I'm not looking for a handout nor am I looking for special treatment. I am looking to be to be compensated for my wasted time and the false hopes that were given. And now I wait to hear from their automated company reply....

Frequently Asked Questions About LensCrafters at Macy's

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

Brand Certified Facts from LensCrafters at Macy's

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Certified March 15, 2026Yext Knowledge Graph
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