Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
366 reviews
5 stars
345
4 stars
6
3 stars1
2 stars2
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Austin and Bethzy, for their helpfulness, patience, and exceptional service.
Doctor Experience
Dr. Chang received positive feedback for his thoroughness and professionalism during eye exams.
Product Issues
Several customers reported issues with custom lenses and glasses, including delays and lack of support from management.
Overall Satisfaction
Despite some negative experiences, many customers expressed high satisfaction with their visits and recommended the location.
- TMTomiris Myrzabek2 days ago5.0I had such a great experience at LensCrafters. From the moment I walked in, the staff made me feel genuinely welcomed and taken care of, not rushed or treated like just another customer. They were patient, answered all my questions, and really helped me understand my options without pushing me to buy anything unnecessary. The eye exam was smooth and professional, and the optometrist explained everything clearly, which I really appreciated. Picking out frames was actually fun because the staff gave honest feedback and helped me find something that suited my face and style. Overall, the whole experience felt personal and stress-free. I left feeling confident in my glasses and happy with the service. I’ll definitely be coming back and recommending this LensCrafters to others.
- STScott TomlinsonDec 31, 20251.0Doctor showed up an hour late. Looked sick or hung over. Stay away. Disgusting.
- JNJerry NivarDec 15, 20255.0Great service by Austin. Highly recommend!
- CHCheryl HarnischNov 18, 20255.0Very helpful and patient. Answered all my questions.
- DPdeepak parekhNov 7, 20255.0I was helped by Austin and he walked me through different pairs before I selected the one that suits my face. He even helped me in selecting right type of lenses and went above and beyond to address my questions.
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye exams and services does LensCrafters at Macy's offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions like Transitions® and Blue-violet light filtering lenses, and prescription wearable technology from brands such as Ray-Ban Meta and Oakley Meta.
Which designer eyewear brands are available at this LensCrafters location?
They carry a wide range of designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Oakley, Ray-Ban, Ralph Lauren, and more.
Does LensCrafters at Macy's accept vision insurance?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at Macy's?
They are open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Where is LensCrafters at Macy's located?
The store is located at 3333 Bristol Street, Ste 6000, Costa Mesa, CA 92626, inside Macy's at South Coast Plaza.
Can I schedule an eye exam appointment online?
Yes, you can schedule your eye exam online through their appointment link at https://examappointments.com/eeca/SearchExam?Office.number=3375.
Does LensCrafters at Macy's offer in-store pickup?
Yes, they provide in-store pickup services for products.
What popular dining options are nearby LensCrafters at Macy's?
Nearby dining options include Wolfgang Puck Kitchen, a fast-food pizza restaurant, Wetzel's Pretzels bakery and fast food, as well as the French restaurant Populaire Modern Bistro.
What other retail stores can I visit near LensCrafters at Macy's?
You can explore other stores nearby such as Seraphine Maternity clothing store, Quicksilver Young Mens Store, BCBGMAXAZRIA at Macy's, and Sunglass Hut at Macy's for additional eyewear and fashion options.
Are there places nearby where I can grab coffee before or after visiting LensCrafters?
Yes, Starbucks is located nearby where you can enjoy coffee and snacks before or after your visit to LensCrafters.