Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
235 reviews
5 stars
214
4 stars2
3 stars3
2 stars
4
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Celia, John, and Abi.
Product Selection
Customers appreciated the wide selection of frames and lenses available, noting both designer options and affordability.
Repair Services
The store received positive feedback for quick and free repair services, with many customers expressing satisfaction with the efficiency of repairs.
Mixed Experiences
Some customers reported negative experiences related to service delays and pushy sales tactics, indicating inconsistency in customer service.
Overall Satisfaction
Overall, many customers expressed high satisfaction with their experiences, recommending the store for eye care needs.
- JRJonathan RamirezOct 19, 20251.0Customer Satisfaction 👎🙃
- JJJaneOct 16, 20255.0Great selection, good offers, customer service from Celia was great too!
- MMMario MeridaSep 2, 20251.0Under staff. Not acknowledging at the time to enter the store. Lack of assistance for the selection of frames. Totally a bad experience. I will not recommend anybody to come to the store. Mario
- SHShanda HuntAug 27, 20255.0Excellent customer service. I returned in search of a specific Ray Ban I had tried on a few weeks before, but it was no longer on display. The man helping me found the pair in a drawer! I was so grateful. He also walked me through all of the different types of lenses, etc. I will be a return customer. No more Costco glasses for me :)
- ARAllen Daniel RiveraJun 29, 20255.0Big thanks to John for switching out the lens on my glasses when they broke. It was close to closing and he still went above and beyond. Thank you John!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at Sun Valley Mall offer?
LensCrafters provides comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including prescription wearable technology.
What are the operating hours of LensCrafters at 169 Sun Valley Mall?
LensCrafters is open Monday through Saturday from 9:30 AM to 8:00 PM, and on Sunday from 10:30 AM to 7:00 PM.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online through LensCrafters' appointment link or by calling their main phone number at +1 925-682-8884.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup for eyewear products.
What types of payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Are there any wheelchair-accessible entrances at LensCrafters in Sun Valley Mall?
Yes, LensCrafters has a wheelchair-accessible entrance to accommodate customers with mobility needs.
What nearby places can I visit before or after my appointment at LensCrafters?
Near LensCrafters at Sun Valley Mall, you can visit Smart Mart for discounts, enjoy a treat at Häagen-Dazs ice cream shop, or relax with a coffee at DAVIDsTEA.
Where can I find fitness options close to LensCrafters at Sun Valley Mall?
24 Hour Fitness gym is located near LensCrafters, providing a convenient option for workouts before or after your eye care visit.
Are there dining options nearby LensCrafters at Sun Valley Mall?
Yes, there are several restaurants nearby including Great Khan's Mongolian BBQ, Sorabol Korean Restaurant, BJ's Restaurant & Brewhouse, and Todai Sushi.