Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
241 reviews
5 stars
220
4 stars2
3 stars3
2 stars
4
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Celia and John for their exceptional service.
Product Selection
Customers appreciated the wide selection of frames and lenses available, noting both affordable and designer options.
Repair Services
The business received positive feedback for their quick and efficient repair services, often provided at no charge.
Mixed Experiences
Some reviews indicated issues with understaffing and customer service delays, particularly regarding appointment management and assistance.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences, often recommending the store to others.
- TBTyrone Bowie4 days ago5.0Celia helped me. You are very lucky to have her represent your company she went far and beyond making me feel welcome. Great customer service and she’s a big value to your company. You’re lucky to have her.
- CCchristiana washington (christi)Dec 19, 20255.0The woman, Celia who helped us was absolutely amazing and explained everything very well. Would recommend shopping here. Staff is super friendly and does really well at their jobs.
- SBsher biaDec 14, 20255.0Celia was amazing, she assisted me the multiple times I had to go back and every time she was so helpful and always had a friendly and upbeat attitude. She even gave me suggestions based on her extensive knowledge as well as made me aware of the best deal for savings. Thanks again Celia you’re the best!
- ESEdwin SolorzanoDec 5, 20255.0Celia was very professional, she explained everything clearly to me , including how the transition from using single vision glasses to progressive lenses would be, and she gave me some helpful tips to adjust them quickly .Thank you for everything and for being so patient.
- JMJoseph MarcotteNov 30, 20255.0Just have to say wow to this business. Walked into store while at Sun valley mall not knowing LensCrafters was here. Celia immediately showed her smile and took the time to answer all our questions including going online to see how our insurance and LensCrafters deals would work for us and scheduled our eye exams for the next weekend which we requested. Showed up for exam appointments and Celia helped us through the whole process and even helped me with the frame choice I chose for progressives since the one I picked out at earlier visit would not accommodate the new prescription. Very helpful, kind, knowledgeable and professional service. Thank you LensCrafters!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at Sun Valley Mall offer?
LensCrafters provides comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including prescription wearable technology.
What are the operating hours of LensCrafters at 169 Sun Valley Mall?
LensCrafters is open Monday through Saturday from 9:30 AM to 8:00 PM, and on Sunday from 10:30 AM to 7:00 PM.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online through LensCrafters' appointment link or by calling their main phone number at +1 925-682-8884.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup for eyewear products.
What types of payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Are there any wheelchair-accessible entrances at LensCrafters in Sun Valley Mall?
Yes, LensCrafters has a wheelchair-accessible entrance to accommodate customers with mobility needs.
What nearby places can I visit before or after my appointment at LensCrafters?
Near LensCrafters at Sun Valley Mall, you can visit Smart Mart for discounts, enjoy a treat at Häagen-Dazs ice cream shop, or relax with a coffee at DAVIDsTEA.
Where can I find fitness options close to LensCrafters at Sun Valley Mall?
24 Hour Fitness gym is located near LensCrafters, providing a convenient option for workouts before or after your eye care visit.
Are there dining options nearby LensCrafters at Sun Valley Mall?
Yes, there are several restaurants nearby including Great Khan's Mongolian BBQ, Sorabol Korean Restaurant, BJ's Restaurant & Brewhouse, and Todai Sushi.