LensCrafters

4.7
272 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
53 Colma Blvd, Colma, CA
94014-3231, United States

Hours

Reviews

4.7
272 reviews
5 stars
248
4 stars
5
3 stars
2
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Jolie, Justin, and Dani providing exceptional service.

Professionalism

While most reviews highlighted professionalism, a few customers reported negative experiences with unprofessional behavior from some staff members.

Product Knowledge

Several reviews noted the staff's expertise in eyewear and eye care, with employees providing valuable guidance on frame selection and eye exams.

Efficiency

Customers appreciated the quick service for repairs and adjustments, often mentioning that issues were resolved promptly and without charge.

Mixed Experiences

Some reviews indicated dissatisfaction with specific incidents, such as issues with contact lens orders and pricing transparency, suggesting inconsistency in service quality.
  • JK
    Jasleen Kaur
    Dec 9, 2025
    5.0
    I had a great experience at LensCrafters. Their service was excellent from start to finish, and I especially want to highlight Dani. She was incredibly helpful, patient, and attentive throughout the whole process. Dani made sure I understood my options, guided me toward the right choices, and gave me her full attention the entire time. I truly appreciate her professionalism and kindness. Highly recommend!
  • SN
    Sung Noh
    Dec 9, 2025
    1.0
    Irresponsible and complete lack of professionalism. Total disaster.
  • KR
    kyle reynolds
    Nov 21, 2025
    5.0
    Dani at LensCrafters in Colma was absolutely amazing and helped us with 5/5 service. We will be coming back here for all of our eyewear needs. Thank you!!!!!
  • AH
    Andrew Hom
    Nov 5, 2025
    5.0
    I went to LensCrafter to purchase a pair of Meta AI glasses! From start to finish, Annie was very knowledgeable about the product as well as helping me throughout the purchase. Overall great experience and thank you again Annie and staff at this location!
  • KJ
    Kevin James
    Nov 5, 2025
    5.0
    Very thorough and detail oriented. Went in for a routine eye inspection, and doctor Nguyen was able to walk me through some Eye education as a bonus.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.