Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
400 reviews
5 stars
388
4 stars4
3 stars0
2 stars2
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their helpfulness, friendliness, and professionalism, with specific mentions of employees like Vincent, Ashley, and Alexyss.
Repair Services
Many reviews highlighted the quick and effective repair services offered, often at no cost, which contributed to positive customer experiences.
Product Knowledge
Staff demonstrated strong product knowledge, assisting customers in selecting frames and providing thorough information about services.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to prescription issues and service delays, indicating room for improvement.
- KSKarina SalasJan 6, 20265.0Walked in and was looking around for frames. Ashley was amazing! She was extremely helpful and professional. Not only did she help me find frames that suited my face, but she also checked online and picked out suggestions I would've never tried on which I ended up liking. Thank you Ashley
- NNNathanyel “N8”Dec 26, 20255.012/10 walked in with a slight bump in the road with a broken bolt, Rein was very nice and quick to help me out. If in the area and need of an assistance they will do. Thank you again for the help. Much Love❗️ 🏂💕
- PAPerla AcevedoDec 10, 20255.0Excelente servicio por señorita Ashley Motola,muy amable y dispuesta en resolver mis dudas,me encantaron mis lentes
- EGEsteban GomezDec 5, 20255.0They were able to repair my glasses by adding a new screw. Very amazing employee, Ashley. I am so thankful that my glasses will continue on!
- ALAlberto LepeNov 8, 20255.0Today I went to the store for the very first time. I was helped by Veronica, which did a great job awesome customer service, and was very professional and courteous. She provided me with lots of information regarding the glasses that I purchase and other services that the store provides. Thank you, Veronica. Albert Lepe
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at Macy's offer?
LensCrafters at Macy's offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands can I find at LensCrafters at Macy's?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and many more at LensCrafters.
Does this LensCrafters location accept vision insurance?
Yes, LensCrafters at Macy's accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at Macy's Chula Vista?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.
Can I schedule an eye exam appointment online at LensCrafters at Macy's?
Yes, you can schedule your eye exam appointment online through the provided link: https://examappointments.com/eeca/SearchExam?Office.number=7461
Does LensCrafters at Macy's offer in-store pickup?
Yes, LensCrafters at Macy's offers in-store pickup services for your convenience.
What payment options are accepted at LensCrafters at Macy's?
They accept debit and credit cards as well as mobile payments like Apple Pay and Android Pay.
Where exactly is LensCrafters at Macy's located within Chula Vista?
LensCrafters is located at 555 Broadway, Suite O, inside Macy's at the Chula Vista Center shopping mall.
What nearby stores can I visit before or after my appointment at LensCrafters at Macy's?
You can visit nearby stores such as Charlotte Russe for designer clothing, MAC Cosmetics for beauty supplies, and Sunglass Hut for fashion eyewear inside the same shopping center.
Are there other optometrists near LensCrafters at Macy's if I want additional eye care options?
Yes, Professional Optometric Corporation is a nearby optometrist located close to LensCrafters at Macy's.