GNC aims to inspire people to live well. Whether someone is an athlete or just starting to focus on their health, we want to deliver the cutting-edge, efficacious ingredients and products they deserve.
Went in there Friday Feb 20th just after 1pm. Wasn’t looking for anything in particular as I’m just getting myself back into shape, thought I’d browse around. The store was clean and organized and the young man working there did offer help which I eventually did need some help but unfortunately they were out of what I was looking for.
This wasn’t the problem though, the problem I had was as I was checking out, the young man asked if I had a number, I wasn’t sure so I gave him my number and we found out I did not have a number in their system. I quickly said it’s ok as I wasn’t looking to create a loyalty account. The young man said something under his breathe and while I didn’t hear him completely it sounded like he said he’d use another number. Before he could complete anything I asked him to repeat what he said, to which he replied he would use the last gentleman’s number for my transaction.
I work for a place that has a loyalty program. I realize transactions are tracked and there is an attachment rate needed for transactions with loyalty number. Now at my place of work the loyalty number also connects to that customers info and mistakes have been made where one has done what this young man was going to do then the customer makes a return and the receipt attaches to the rewards owners CC.
So I did ask the young man why he would do that, just charge me without using a loyalty account, he muttered something about not needing a phone number to make a purchase. I say muttered because he was focused on finding the last phone number and not hearing that I just asked him not to. I decided to walk away without making my purchase as I did not feel comfortable having my transaction tied to another persons loyalty account. For store management: please don’t pressure the staff so much on this attachment rate, as to force them to not listen to the customer.
What products does GNC at Town Center @ Otay Ranch offer?
GNC offers health and sports-related vitamins, supplements, herbs, drinks, and snacks to support your wellness journey.
Where is GNC located in Chula Vista?
GNC is located at 2015 Birch Road, Suite #1205, Chula Vista, CA 91915, in the Town Center @ Otay Ranch.
What are the regular store hours for the GNC at Town Center @ Otay Ranch?
The store is open Monday through Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 6 PM.
Does GNC offer in-store pickup and mobile payment options?
Yes, GNC provides in-store pickup and accepts mobile NFC payments for your convenience.
Is the GNC store wheelchair accessible?
Yes, the GNC location features wheelchair accessible parking and entrances to accommodate all customers.
How can I contact GNC at Town Center @ Otay Ranch?
You can reach GNC by phone at +1 619-216-0840 or visit their website for more information.
What nearby fitness facilities are close to GNC?
Nearby fitness options include Club Pilates, V.I.P. Fitness Studio, TITLE Boxing Club Chula Vista, and Planet Fitness, perfect for complementing your health goals before or after visiting GNC.
Are there dining options near GNC for a quick meal?
Yes, nearby restaurants like Taqueria Revolucion, The Kebab Shop, Jersey Mike's Subs, and The Cheesecake Factory offer a variety of meal choices surrounding your visit to GNC.
What other shops are located near GNC at Town Center @ Otay Ranch?
Nearby retail stores include Macy's, Vans, SD Local Collective, 9five Eyewear, Carter's, and Columbia Sportswear Company, allowing for convenient shopping alongside your visit to GNC.
Does GNC have an online app or website for ordering?
Yes, GNC offers an app called GNC LiveWell and has a website where you can browse and order products online.
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