Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
301 reviews
5 stars
281
4 stars
5
3 stars2
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, with many specific mentions of individual employees like Anthony, Chris, and Neliny.
Staff Knowledge
The staff demonstrated a high level of knowledge about products and services, assisting customers effectively with their eyewear needs.
Wait Times
Some customers expressed frustration with long wait times due to understaffing, indicating a need for better management of staffing levels.
Overall Experience
Many customers reported positive experiences and expressed a desire to return, highlighting the welcoming atmosphere and quality of service.
- CMChip MagnetDec 30, 20251.0Nobody picked up from 920-938am
- MRMohammad RamadanDec 29, 20251.0Absolutely terrible! Waited 40 minutes after my scheduled appointment time to see someone and then they said I need to wait another 15 minutes to see a doctor. Complete waste of my time and the people at the front smirking and didn’t care. Why take appointments if you can’t get committed to patients? No business that operates in such a fashion deserves to be paid with your hard earned money. Save it for a place that respects you and your time. Highly highly do not recommend this place.
- JHJimmy HDec 13, 20255.0Octavio was able to help me pick out my frame and got everything done quickly. Would come here again
- KAKatherine AcevesNov 25, 20255.0First time customer. I will definitely be returning. Jay, Mark, and Dr. Yoon (Chino Hills office) were kind, helpful, and very professional.
- JPJacqueline PapezOct 16, 20255.0I have been going here for over 15 years and I trust Dr Kelly Trihn to take of my eyes and she is very caring and knowledgeable. All staff, a shout out to Mark who helped with my Glasses today. Amazing place to go.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eyecare services does LensCrafters in Chino Hills offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters in Chino Hills?
Brands include Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Tory Burch, and more.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and others.
What are the operating hours of LensCrafters at 13855 City Center Dr in Chino Hills?
LensCrafters is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I pick up my eyeglasses in-store at LensCrafters Chino Hills?
Yes, LensCrafters offers in-store pickup service.
How can I schedule an eye exam appointment at LensCrafters Chino Hills?
You can schedule an appointment online via the provided quick link URL at https://examappointments.com/eeca/SearchExam?Office.number=5634.
What payment methods does LensCrafters in Chino Hills accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
What dining options are available near LensCrafters in Chino Hills?
Nearby restaurants include Toastique, Cava (Mediterranean cuisine), Urban Fish Taco, Smashburger, Panera Bread, Klatch Coffee, and Dripp.
Where can I shop for clothing and accessories near LensCrafters in Chino Hills?
Nearby clothing and fashion stores include White House Black Market, Francesca's, New York & Company, Soma, Buckle, Banana Republic, and Gemorie jewelry store.
What other health and beauty services are close to LensCrafters in Chino Hills?
Close by are Removery Tattoo Removal & Fading, bHRC MedSpa Chino Hills, Charlotte Tilbury beauty salon, Facelogic Chino Hills spa, Cookie Cutters Haircuts for Kids, and V's Barbershop.