Enloe Health Prompt Care in Chico, California offers walk-in service seven days a week. Evening appointments are available Monday and Tuesday for certain conditions. Appointment slots are posted every Monday and Tuesday at 11 a.m. on MyChart. Prompt Care will see all patients who arrive and check in before 7 p.m.
Our caregivers treat several illnesses and injuries that need quick attention but are not emergencies or life threatening. These include the flu and colds, earaches, sore throats, sprains, fractures and back strains, bronchitis, cuts and minor burns, and pediatric urgent care.
Prompt Care is open on holidays, with reduced hours on Thanksgiving and Christmas Eve. It closes on Christmas Day.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.