Bartlett's Hearing Aid Center by AudioNova

Reviews

• RT

  Robin Thomas

  Jan 21, 2026
  1.0
  The main visit with Joe was great. Explained everything and showed graphs of my hearing. The kit comes with about 3 months of wax filters which are about the size of a pen head. You can literally put 2 years worth in an envelope and use 1 stamp. So, I get down to the last 2. I called the office and left a message to mail me a years amount and to call me back to confirm. After not receiving a call back after a week, I called back. I talked to a nice lady...I simply asked if she could mail me a years amount. These parts are free as they are part of the 5 yr warranty. She said NO I'm sorry we don't ship out parts. I said but I live 1 hour away which would be a 2 hour trip for something that can be mailed with a stamp. She said I only work here sorry. I said then Mail it and bill me for the stamp. Again She said sorry, you have to come in. Total BULLSHIT... I rate the customer service a minus 10 I paid 6900 dollars in full and they can't even mail me a few 50 cent filters that are included in my service contract. I'll NEVER use them again Period.. I suggest to anyone that uses this place to request your full 5 yrs supply before you walk out. Or end up like me...PISSED OFF
• SS

  Seraphima S

  Oct 29, 2025
  2.0
  Very poor customer service. I will not buy hearing aids from Bartlett's next time.
• SJ

  Sally Johnsen

  Oct 27, 2025
  5.0
  Everyone was very professional and at the same time friendly. The information was presented clearly and concisely, and several options were presented. My husband and I were both very pleased with the outcome and look forward to the next visit.
• LJ

  Liza Jane

  Oct 17, 2025
  5.0
  Joe is a skilled professional who is up to date on the latest technology but also familiar with older models of hearing devices. He came highly recommended and I haven’t been disappointed.