LensCrafters

4.9
693 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
457 Los Cerritos Mall, Cerritos, CA
90703-5426, United States

Hours

Reviews

4.9
693 reviews
5 stars
660
4 stars
5
3 stars
5
2 stars
4
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and attentive, with many specific mentions of individual employees like Ruth, Kayla, and Angela.

Repair Services

Many reviews highlighted the quick and effective repair services provided for glasses and sunglasses, often at no charge.

Product Quality

Customers expressed satisfaction with the quality of the eyewear and the variety of frames available.

Administrative Issues

Some customers reported frustrations with administrative processes, including insurance verification delays and lack of transparency regarding out-of-network status.

Mixed Experiences

While many had positive experiences, a few customers noted negative interactions, particularly regarding service quality and wait times.
  • OT
    Olivia De la Torre
    Nov 8, 2025
    5.0
    Diego was great! I highly recommend this LensCrafters! I will be back soon.
  • MM
    Martha Mota
    Nov 4, 2025
    5.0
    They are very professional and very knowledgeable 😃😃😃😃😃
  • RK
    Riyaz Khan
    Oct 30, 2025
    5.0
    Excellent designs, excellent quality, and well-trained and courteous staff.
  • LD
    Lori DeBie
    Oct 23, 2025
    5.0
    Really helped me adjust my glasses from another eye doctor. No charge. Thank you
  • VE
    Vivian E
    Oct 15, 2025
    5.0
    Friendly staff. Went in today in hopes they’d be able to fix some broken glasses. 1 hour later, the glasses were repaired and they looked as if they were never broken. I was so happy and thankful they were able to fix them. I was told Ruth had fixed them. Thank you so much Ruth! You did such an amazing job fixing the glasses. They were basically brand new. Will definitely recommend to friends & family!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.