Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
334 reviews
5 stars
328
4 stars1
3 stars1
2 stars1
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional service, highlighting their friendliness, professionalism, and willingness to go above and beyond.
Quick Repairs
Many reviews noted the quick and efficient repair services provided, often at no charge, which contributed to a positive customer experience.
Knowledgeable Staff
The staff was frequently described as knowledgeable and helpful, assisting customers with eyewear selection and adjustments.
Welcoming Atmosphere
The store was noted for its welcoming and pleasant environment, making customers feel comfortable during their visits.
Complimentary Services
Several customers appreciated the complimentary services offered, such as adjustments and repairs, which enhanced their overall satisfaction.
- GBGhada BeltranNov 15, 20255.0Terri and Kelly Have the best customer service I’ve ever experienced at getting my dentist repaired and fixed and adjusted up to my face and help me out. They’re great and I would recommend them hundred percent and I’ll come back here again.
- BFBrett FrankenbergOct 22, 20255.0Terry rocks!!!
- RZRim ZoghbiSep 26, 20255.0Amazing service. Terry helped us, we were very grateful and satisfied. He’s very caring and professional. Highly recommended the place!
- JDJohn DoeSep 11, 20255.0I had an outstanding experience at LensCrafters thanks to Terry. From the start, he went above and beyond to make sure I was taken care of. While other locations turned me away because they didn’t want to deal with the extra work, Terry stepped up and handled everything with patience, kindness, and professionalism. He took the time to make sure everything was done right, even going the extra mile to ensure I was comfortable and at ease throughout the process. His dedication and care truly stood out, and I can’t thank him enough. Terry is an incredible example of what customer service should be, and because of him I’ll absolutely be recommending this location to others. - Joseph
- MRMai RaapAug 20, 20255.0This place is quick, attentive, and wonderful. The staff are also very kind.
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of vision insurance does LensCrafters at Macy's accept?
We accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others. All prescriptions are welcome.
What are the store hours for LensCrafters at Macy's in Carlsbad?
Our store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Where is LensCrafters located inside Macy's at Carlsbad?
You can find LensCrafters inside Macy's at 2559 El Camino Real Rd, located in Westfield Plaza Camino Real, Carlsbad, CA 92008.
How can I schedule an eye exam at LensCrafters at Macy's?
You can schedule your eye exam conveniently online through our appointment link: https://examappointments.com/eeca/SearchExam?Office.number=7478
What types of designer eyewear brands does LensCrafters at Macy's offer?
We carry a wide range of designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Tiffany & Co., and many more.
What advanced eye care services does LensCrafters provide?
We offer comprehensive eye exams using the latest technology, premium lens solutions like Transitions® and blue-violet light filtering lenses, plus services such as AccuFit and myLook.
Are there any nearby optometrists if I need additional eye care services?
Yes, nearby optometrists include Dr. Sylvia Tillman and Optometry at The Shoppes, both located close to our Carlsbad location for additional eye care services.
What nearby stores can I visit for clothing or accessories while at Westfield Plaza Camino Real?
Nearby clothing and accessory stores include Hollister Co., Charlotte Russe, Men's Wearhouse, Abercrombie & Fitch, and Outlet stores like Finish Line and Shoe Palace for footwear and apparel.
Are there dining options near LensCrafters at Macy's in Carlsbad?
Yes, you can enjoy meals at nearby restaurants such as New World Restaurant, Pluck United, and Hot Dog on a Stick located within Westfield Plaza Camino Real.
Does LensCrafters at Macy's offer in-store pickup and what payment options are accepted?
Yes, we offer in-store pickup for your convenience. We accept payments via debit and credit cards, as well as Apple Pay and Android Pay.