LensCrafters at Macy's

4.9
341 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters at Macy's
2559 El Camino Real Rd, Carlsbad, CA
92008, United States

Hours

Reviews

4.9
341 reviews
5 stars
335
4 stars
1
3 stars
1
2 stars
1
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional customer service, highlighting individuals like Helen, Paige, and Terry for their helpfulness and professionalism.

Quick Repairs

Many reviews noted the quick and efficient repair services provided, with several customers receiving complimentary adjustments and fixes for their glasses.

Knowledgeable Staff

The staff was frequently described as knowledgeable and attentive, assisting customers with eye exams and eyewear selection.

Welcoming Atmosphere

The store was often described as welcoming and friendly, contributing to a positive shopping experience for customers.
  • JO
    Jack Oakley
    5 days ago
    5.0
    Carlos is the goat of all goats I came in with some broken glasses and he fixed them up faster than I could finish my thought of what I wanted to eat afterwards, please someone give this man a raise.
  • SS
    Steve Slepcevic
    Jan 4, 2026
    5.0
    Excellent service from Helen, fast, kind and professional. Definitely recommended 5 ⭐️
  • RB
    Red Blue
    Dec 30, 2025
    5.0
    This place actually cared about explaining my vision problems whereas other eye doctors really don’t seem to care and just rush you out. Terry was a great associate too, made the buying process smooth and appreciated his professionalism.
  • AH
    Aimee Hope
    Dec 23, 2025
    5.0
    This was one of the best experiences I’ve ever had when it comes to my eyes. Dr. Tayman was very thorough and helped with my double vision issue. Helen was knowledgeable and kind. And they are a great team!
  • CG
    Chelsea Gallen
    Dec 20, 2025
    5.0
    Helen was SO helpful! My favorite Raybans were in need of a new nose pad and some adjustments to straighten them out and she took such care in fixing them for me. I’m so appreciative! Thank you Helen!

Frequently Asked Questions About LensCrafters at Macy's

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.