Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
203 reviews
5 stars
181
4 stars
4
3 stars3
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and knowledgeable, with specific mentions of employees like Cesar, Maui, and Autumn for their exceptional service.
Efficiency
Many customers noted quick service and efficient processes, often completing their visits in under an hour.
Product Quality
Customers expressed satisfaction with the quality of glasses and the accuracy of prescriptions, highlighting the positive impact on their vision.
Mixed Experiences
While most reviews are positive, there are a few mentions of poor customer service experiences, particularly regarding wait times and staff attitudes.
Store Environment
The store is described as welcoming and well-organized, contributing to a pleasant shopping experience.
- TWT WongNov 14, 20251.0Unprofessional and ill-informed customer service from a non-licensed optician name Nicole. We left without purchase because of her.
- JSJoe SNov 13, 20255.0Stopped by on 11/12/25 to get my wife's glasses adjusted because they kept sliding forward. We had been to another place before but they didn't get it right. When we arrived Cesar greeted us within 3 seconds and jumped right on the task. Cesar adjusted the glasses with great expertese, he knew exactly what to do and quickly got the glasses to fit perfectly. He was friendly and made us feel like a couple of friends he had not seen in a while. In the wise words of The Terminator... I'll be back! Thank you, Cesar!!
- IAIxchel Aguilar-MooreNov 4, 20255.0I had a great experience at LensCrafters Capitola. I went to get my sunglasses adjusted and the service was quick and easy. The staff are very kind!
- VRV RossiSep 20, 20255.0Great service, the staff is very nice.
- RPRemy PailleAug 31, 20255.0I went to LensCrafters after I was informed that my private Optometry office would no longer be accepting my insurance. Maui helped me use my insurance to get a great price on the exact type of glasses that I wanted. I was in and out within 30 minutes and will definitely be coming back. Thanks so much!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters Capitola offer?
LensCrafters Capitola offers comprehensive eye exams, premium lens solutions, and a wide selection of designer eyewear brands. They also provide prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans are accepted at LensCrafters Capitola?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
What brands of eyewear can I find at LensCrafters Capitola?
They carry designer eyewear brands such as Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Ralph Lauren, Polo, DKNY, Armani Exchange, Tiffany & Co., Prada, Tory Burch, and Dolce & Gabbana.
What are the store hours for LensCrafters Capitola?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does LensCrafters Capitola offer in-store pickup and payment options?
Yes, they offer in-store pickup and accept a variety of payment options including American Express, Apple Pay, Android Pay, cash, check, Discover, Mastercard, and Visa.
How can I schedule an eye exam appointment at LensCrafters Capitola?
You can schedule your eye exam online via their appointment link at https://examappointments.com/eeca/SearchExam?Office.number=5778.
Is LensCrafters Capitola accessible for wheelchair users?
Yes, the store has a wheelchair accessible entrance.
I’m visiting Capitola Mall; what nearby dining options are close to LensCrafters?
Near LensCrafters in Capitola Mall, you can enjoy dining at East West Pizza Co. for some pizza or Bella Fruit and Drink for smoothies and juices.
Are there any clothing or fashion stores near LensCrafters Capitola?
Yes, nearby clothing stores include Artrageous Clothing Store, Matrix Santa Cruz, and Tumi luggage store, perfect for shoppers visiting the area.
Where can I find mobile phone or electronics stores near LensCrafters Capitola?
Nearby you’ll find Metro by T-Mobile, Cricket Wireless, AT&T, and Best Buy Mobile, offering a variety of mobile phones and electronics for customers.