I had a very disappointing experience with Unique Eyewear.
On February 7, I provided my prescription and was told my glasses would be ready in about 3 weeks. However, things quickly became frustrating due to constant delays and inconsistent information.
On February 28, I called for an update and was told I would hear back on March 2.
On March 2, they called and said the glasses would be ready by the end of that week.
On March 7, I called again and was then told it would take 3–4 weeks. When I pointed out it had already been 4 weeks, they changed it again to 4–5 weeks.
On March 10, they called and promised the glasses would definitely be ready by the end of that week.
On March 13, they informed me that their lab had lost the frame and they needed to reorder it and resend it to the lab. They also said it was the lab’s fault, not theirs.
However, the lab is their partner—not something I chose—so I don’t think it’s appropriate to shift the responsibility to someone else.
On March 16, they called again and assured me the glasses would be ready by Thursday or Friday that week.
Now, more than 7 weeks have passed, and I still have not received any call to pick up my glasses.
This experience has been extremely frustrating. The repeated delays, broken promises, and lack of accountability are unacceptable. I would not recommend this place to anyone looking for reliable service.
LA
Leslie Anderson
Jan 13, 2026
5.0
5 stars!! I had such a great experience at Unique Eyewear! They helped me navigate their massive selection of fabulous frames and together find the absolute perfect glasses for me. Truly, a gem of a shop, with an incredibly knowledgeable team all with an astute eye. I am so happy to have found them.
MC
Marta Chaskelmann
Sep 5, 2022
5.0
This place is Wonderful and they have an amazing selection. I couldn't buy the glasses yet but they actually gave me An Excellent price. Beautiful glass frames and Excellent Service. The lady helping me went Above and Beyond. Thank you. I will Definitely return.
HV
Hyacinth Verdad
Apr 8, 2022
5.0
They have the very brand of glasses that my son needed and Eva and everyone who worked there were very professional and great with my son who has special needs. We were able to try on different types of glasses and Eva was knowledgeable on what works best on my son, one of my worries was to find glasses that would stay put on his face because he didn’t really have a nose bridge. And after about a week, my son (who was 16 months at the time) was able to fit into his new glasses and wear them without him noticing! Eva and the rest of the team was very quick and was able to answer all our questions about the glasses and I’m very happy with their service. It’s a bit of a drive from our place but it’s worth it, would definitely come back and recommend them!
What type of eyewear does Unique Eyewear specialize in?
Unique Eyewear specializes in designer eyewear.
What are the store hours for Unique Eyewear?
Unique Eyewear is open from 10:00 AM to 6:00 PM Monday through Saturday and is closed on Sundays.
Where is Unique Eyewear located?
Unique Eyewear is located at 1875 S Bascom Ave #162, Campbell, CA 95008, USA.
What payment options does Unique Eyewear accept?
They accept American Express, Apple Pay, Discover, MasterCard, and Visa.
How can I contact Unique Eyewear?
You can call them at +1 408-377-2076 or email uniqueeyewear@pacbell.net.
Does Unique Eyewear have an online presence?
Yes, their official website is https://uniqueeyewear.com/ and they have a Facebook page at https://www.facebook.com/499911153380891.
What services does Unique Eyewear provide besides selling glasses?
They offer optician services, protective eyewear, eyeglass repair, and sell sunglasses.
Are there any fitness facilities near Unique Eyewear?
Yes, nearby fitness options include CorePower Yoga, Row House gym, and Sculpt50 gym where you can exercise before or after your visit.
What dining options are available near Unique Eyewear?
Nearby restaurants include Burger Lounge, Pacific Catch, LUNA Mexican Kitchen, Pasta Armellino, and Le Boulanger for a variety of dining experiences around your visit.
Can I grab a coffee or smoothie near Unique Eyewear?
Yes, Peet's Coffee and Clean Juice smoothie bar are close by for a quick coffee or healthy drink.
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