LensCrafters at Macy's

4.9
269 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters at Macy's
200 East Cypress Ave, Burbank, CA
91502, United States

Hours

Reviews

4.9
269 reviews
5 stars
263
4 stars
2
3 stars
0
2 stars
0
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, with many specific mentions of individual employees like Anush, Jacob, and Azza.

Quick Repairs

Many reviews highlighted the quick and efficient repair services provided, often done free of charge, which left customers pleasantly surprised.

Positive Experience

Overall, customers reported a great experience during their visits, noting the attentive service and the enjoyable atmosphere of the store.

Knowledgeable Staff

The staff, including optometrists, were recognized for their expertise and thoroughness, particularly in eye exams and frame selection.

Variety and Quality

Customers appreciated the wide selection of eyewear options available, along with fair pricing and good deals.
  • GN
    Grace Nuguid
    Nov 14, 2025
    5.0
    Galya helped me today and did an excellent job. I originally stopped by just to look around but she was so helpful, knowledgeable and fun to shop with that she ended up helping me find the perfect pair of glasses. She genuinely made the experience enjoyable. Thank you, Galya! I’ll definitely be coming back because of you.
  • MJ
    Marlo Johnson
    Nov 8, 2025
    5.0
    Daniel!! Thanks so much. You are the best. My glasses fit perfectly! 🤗
  • MM
    moko moko
    Nov 5, 2025
    5.0
    Amazing staff. Vey polite , friendly and helpful.Thank you very much.
  • MP
    Mike Prochaska
    Oct 19, 2025
    5.0
    Carla was wonderful! Helped me fix my sunglasses and gave me info to help plan my next eyeglass visit. Will definitely be coming back!
  • AG
    ALBA GARCIA
    Aug 26, 2025
    5.0
    I came to have my glasses frame repaired. To my great surprise, they were fixed in no time and as a courtesy, free of charge! Thank key Lens Crafters at Macy's!

Frequently Asked Questions About LensCrafters at Macy's

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.