LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Customers consistently praised the staff for being friendly, helpful, and professional, often going above and beyond to assist with repairs and purchases.
Quick Repairs
Many reviews highlighted the efficiency of the service, with quick turnaround times for repairs and adjustments to glasses.
Knowledgeable Staff
Several customers noted the staff's expertise in helping them choose frames and explaining options, contributing to a positive shopping experience.
Positive Experiences
Overall, customers reported high satisfaction with their visits, often expressing a desire to return due to the excellent service received.
JB
Jacquelin Braemer
Dec 27, 2025
5.0
Dalya was amazing, go see her if you ever happen to lose a screw 😍 thanks so much!
LZ
Lyle Zimskind
Dec 21, 2025
5.0
Gracious and effective help from Darlene in fixing a broken frame I brought in.
NH
Noel Hernandez
Dec 19, 2025
5.0
Staff replaced frame screw in my ray-ban.Job well done. Thank you.
AM
Alyssa Munoz
Dec 17, 2025
5.0
Thank you so much Dalia! You fixed my husband’s glasses and really spread the giving Christmas spirit!
CD
Corissa Dill
Dec 1, 2025
5.0
Galya is incredibly kind and went out of her way to solve my problem and help remedy the issue with my glasses. I had just come from sunglass hut and they were less than helpful and told me they'd order the screw I needed and I could come back for it another time. I asked Galya to help and she said "can you give me ten minutes?" She is truly a breath of fresh air in a world where customer service is no longer a given.
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at Macy's offer?
LensCrafters provides comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Which designer brands can I find at LensCrafters at Macy's?
You can find brands like Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, and more.
Do you accept vision insurance at LensCrafters at Macy's?
Yes, most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health are accepted.
What are the operating hours of LensCrafters at Macy's?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Can I schedule an eye exam appointment online with LensCrafters at Macy's?
Yes, you can schedule an appointment online via the provided quick link URL for exam appointments.
What payment methods are accepted at LensCrafters at Macy's?
Accepted payment options include American Express, Visa, MasterCard, Discover, cash, check, Apple Pay, and Android Pay.
Does LensCrafters at Macy's offer in-store pickup?
Yes, the store provides in-store pickup services for your convenience.
What nearby stores can I visit alongside LensCrafters at Macy's?
You can visit nearby stores such as M·A·C Cosmetics, Benefit Cosmetics BrowBar Beauty Counter, Finish Line at Macy's, and Macy's Backstage for diverse shopping experiences.
Are there beauty salons close to LensCrafters at Macy's?
Yes, nearby beauty salons include The Magnolia Rose Salon, Benefit Cosmetics BrowBar Beauty Counter, and Salon Republic Burbank, perfect for beauty treatments before or after your eye care visit.
What entertainment options are near LensCrafters at Macy's?
You can enjoy entertainment at places like All Amusement Fun Center arcade and AMC movies in Burbank CA cinema nearby.