LensCrafters

4.7
271 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2565 Sand Creek Rd, Brentwood, CA
94513-7191, United States

Hours

Reviews

4.7
271 reviews
5 stars
246
4 stars
7
3 stars
3
2 stars
0
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service experiences.

Eye Exam Experience

Customers report positive experiences during eye exams, highlighting the professionalism and thoroughness of the staff.

Frame Selection

Many reviews mention the wide variety of frames available and the helpfulness of staff in assisting customers with their selections.

Quick Service

Customers appreciate the prompt service, often noting quick adjustments and repairs to glasses without long wait times.

Mixed Experiences

While most feedback is positive, there are isolated reports of poor service and long wait times, particularly regarding prescription issues.
  • CW
    Chantel Wade
    Nov 17, 2025
    5.0
    Edison gave the best customer service and Dr. Agbuya is professional and kind. I highly recommend Brentwood Eyexam of California
  • ZI
    Zulfiqar Iftikhar
    Nov 15, 2025
    5.0
    Very friendly and helpful staff.
  • TG
    Tina Garcia
    Nov 8, 2025
    5.0
    You guys were amazing in helping us with our Meta glasses warranty. Your Customer Service was excellent.
  • BM
    Ben Morales
    Oct 13, 2025
    5.0
    “ Lens Crafters has always treated me well, they have the best quality frames and best quality lens. Great customer service, Mr. Edison was a pleasure to meet five stars.
  • NA
    Natalia Arditi
    Aug 27, 2025
    5.0
    I had such a great experience with my eye exam! The staff were incredibly kind, polite, and attentive, which made me feel comfortable right away. The exam itself was smooth and completely stress-free, and they took the time to answer all of my questions with patience and care. I also had wonderful help picking out frames and lenses that felt just right for me. I left feeling very well cared for and happy with my visit. I truly recommend LensCrafters to anyone looking for an eye exam!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.