LensCrafters

4.7
284 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2565 Sand Creek Rd, Brentwood, CA
94513-7191, United States

Hours

Reviews

4.7
284 reviews
5 stars
258
4 stars
7
3 stars
3
2 stars
0
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service experiences.

Professionalism

Customers noted the professionalism of both the doctors and staff, highlighting thorough examinations and attentive service.

Product Quality

Many reviews praised the quality of frames and lenses available, with a wide selection catering to various budgets.

Mixed Experiences

While most feedback is positive, there are some complaints regarding specific incidents of poor service and long wait times.
  • MP
    Ma Vanessa Parmeri
    3 days ago
    5.0
    Just had an amazing experience at LensCrafters thanks to Edison! From the moment we walked in, he was incredibly knowledgeable and patient, helping us navigate through all the options to find the perfect pair of glasses. Edison took the time to listen to our needs, offering great recommendations, and making sure we felt comfortable every step of the way. His friendly, professional attitude truly made us feel valued as customers. Highly recommend him—thanks for making this such a pleasant and stress-free experience!
  • MZ
    Mason Zenda
    Jan 6, 2026
    5.0
    Sales staff were very helpful and the doctors were very professional!
  • RB
    razi b
    Jan 1, 2026
    5.0
    I had a great experience with Edison while finding my glasses. He was extremely patient and took the time to explain every option in detail. He talked me through the entire process and answered all my questions without rushing at all. His friendliness and willingness to help made the experience enjoyable and stress-free. Highly recommended!
  • EQ
    Emily Quinn
    Dec 31, 2025
    5.0
    Had a great experience at Lens Crafters. The staff is very kind especially Vickie, she was very helpful and helps us find the best deals!
  • AW
    Asma wardak
    Dec 29, 2025
    5.0
    Workers were so kind, helped us choose frames that fit the kid's faces best. Edison helped us with choosing the best lens. He was so sweet and took his time explaining the details of every type of lens and how they were different from one another. They said it would take 2 weeks for the glasses to be ready but not even 3 days later they were ready for pickup! Had a great experience here and would definitely consult in the future!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.