Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
5.0
269 reviews
5 stars
266
4 stars1
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Margarita, Gabriela, and Wendy, received high praise for their exceptional customer service, attentiveness, and professionalism.
Staff Knowledge
Customers appreciated the staff's knowledge and ability to provide helpful advice on selecting frames and understanding insurance options.
Positive Experiences
Many reviews highlighted positive experiences, with customers expressing satisfaction and a willingness to return due to the friendly and welcoming atmosphere.
Product Selection
The store offers a wide selection of fashionable frames, which customers found appealing and suitable for their needs.
Mixed Feedback
While most reviews were positive, there was one negative experience reported involving a staff member, indicating that service quality may vary.
- TTThanh TrieuNov 13, 20255.0Stephanie … and Gabriela was great they help me with my glass … thanks to them I can see and drive
- GBGerson BaltazarNov 1, 20255.0I just finished my eye appointment at LensCrafters inside Macy’s, and I had such an amazing experience! Stephanie made the whole visit very welcoming… she’s honest, kind, and full of integrity, which really stood out to me. Karina also helped me pick out my frames and was patient and helpful. You can really tell they take the time to build rapport and make you feel comfortable. It’s the little things that make all the difference. I’m beyond satisfied with the service I received today! - Liz Baltazar
- ARAileen S. RomoOct 31, 20255.0Gaby and Margarita are awesome! They fixed my glasses very last minute. I appreciate the friendly attitude and super helpfulness!
- VCValeri Munoz CruzOct 20, 20255.0The Optometrist team moved here and I am so glad they did! The Doctors are still the same but now there is a bigger selection of frames to choose from. I want to give a huge shoutout to the sales worker Margarita. She helped me pick out my frames and was happy to do it. Great doctors and great customer service!
- DMDaniel MarchanOct 17, 20255.0Margarita was amazing in fixing my glasses. She adjusted my frames from my sunglasses in which another location was unable to. Will forsure come back for assistance from Margarita for any future needs 10/10
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at Macy's offer?
LensCrafters at Macy's offers comprehensive eye exams, premium lens solutions like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyeglass brands.
Which vision insurance plans are accepted at LensCrafters at Macy's?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at Macy's in Brea?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Can I schedule an eye exam appointment online for LensCrafters at Macy's?
Yes, eye exam appointments can be scheduled online at https://examappointments.com/eeca/SearchExam?Office.number=3244.
What payment options are available at LensCrafters at Macy's?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Is LensCrafters at Macy's wheelchair accessible?
Yes, this location has a wheelchair accessible entrance.
What should I bring to my eye exam at LensCrafters?
Bring your vision and medical insurance information, any current eyeglasses, sunglasses, contact lenses, and any questions you may have for the optometrist.
What are some nearby places to visit before or after my appointment at LensCrafters at Macy's?
You can visit Macy's department store where LensCrafters is located, enjoy a coffee at Starbucks, or shop for cosmetics at MAC Cosmetics nearby.
Are there food options near LensCrafters at Macy's?
Yes, nearby you can find places like Gengis Khan (Mongolian restaurant), Red Robin Gourmet Burgers, Sbarro (pizza), and Jamba Juice for smoothies and health food.
Can I combine shopping at LensCrafters with other retail experiences in the Brea Mall?
Absolutely, the Brea Mall offers many retail options nearby including Forever 21, lululemon, JD Sports, and Build-A-Bear Workshop for a full shopping day experience.