LensCrafters

4.8
391 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1040 E Imperial Hwy, Brea, CA
92821-5632, United States

Hours

Reviews

4.8
391 reviews
5 stars
365
4 stars
7
3 stars
1
2 stars
5
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being knowledgeable, helpful, and attentive, with specific mentions of employees like Brittany, Michelle, and Blanca.

Product Knowledge

Many reviews highlighted the staff's expertise in helping customers choose the right frames and lenses, making the selection process easier and more enjoyable.

Store Environment

The Brea location was noted for its cleanliness and welcoming atmosphere, contributing to a positive shopping experience.

Mixed Experiences

While most reviews were positive, there were a few mentions of less satisfactory interactions, particularly with one employee, indicating inconsistency in customer service.
  • JM
    John Moctezuma
    Dec 26, 2025
    5.0
    Kudos Brittany: I really appreciate this place. A large selection of frames and styles. I ordered glasses and prescription sunglasses. Brittany was very knowledgeable in introducing the right colors and style frames that best fit me. After I selected the right pair, Brittany explained the warranty and insurance that applied to my purchase. Kudos to Brittany she is a great asset to LensCrafters.
  • SM
    Sandra M
    Dec 26, 2025
    5.0
    TEAM BRITTANY 😃 💫 Went with my husband to look for a new frame. She is pleasant and very attentive to what my husband was looking for in a frame. She knows her product and knows styles that complement your face structure and eyes. When it came to deciding on lenses - that is where her expertise and experience really blew us away!! My husband drives for a living and depends on having the best vision possible. It can be overwhelming and difficult to decide on lenses since there are so many options, but the technology and software they have for the customers to see firsthand what they are getting really help to make the choices a bit easier. Brittany explained each lens and was able to advise us in the process since she understood the importance to see with the best clarity and without distortions. My husband was very happy with his clear glasses that he ended up getting a real nice pair of sunglasses 😎 as well! We are so happy we were able to pair up with Brittany! She is a great asset to LensCrafters and an amazing advocate to the customers!!
  • RW
    Ronda Wilson
    Dec 15, 2025
    5.0
    Everyone at Lens Crafters in Brea was very helpful and took time to explain and make sure that I had glasses that were comfortable and worked well. Brittany did a such a great job helping me pick out glasses that I had a hard time choosing which one to buy.
  • PS
    Patty Salinas
    Dec 1, 2025
    5.0
    Everyone at this location was very helpful and professional. The team takes their time to make sure you are happy with the decisions you are making.
  • CP
    Chris Pinpin
    Nov 22, 2025
    5.0
    I had a wonderful experience at LensCrafters thanks to Michelle who helped me with my two new pairs of glasses. She was a pleasure to work with. She was patient and incredibly knowledgeable, which made the whole process enjoyable from start to finish. When I came in to pick up my glasses, she adjusted them with such care and attention that they fit perfectly. She made everything feel easy and stress-free. I truly appreciate her professionalism and kindness!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.