Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
380 reviews
5 stars
354
4 stars
7
3 stars1
2 stars5
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Brittany, Blanca, and Jasmine for their exceptional service.
Cleanliness
The store was consistently described as clean, well-lit, and welcoming, contributing to a positive shopping experience.
Professionalism
Customers appreciated the professionalism of the doctors and staff, particularly in explaining procedures and providing thorough eye exams.
Quick Repairs
The business received positive feedback for their quick and efficient handling of repairs and adjustments, often completed at no charge.
Mixed Experiences
While most reviews were positive, a few customers reported negative experiences with specific staff members, indicating inconsistency in service quality.
- KPKarla PinedaNov 14, 20255.0Jasmine and Michelle provided great customer service at the Brea location
- JZJesse ZamoraNov 14, 20255.0I came in for help with some smudgy lenses and was immediately assisted by the team. Brittney looked up my account and provided great customer service fixing my lenses in just a couple of minutes. This has always been my preferred LensCrafters and they came through yet again!
- PSPensri SilvaNov 5, 20255.0Thank you Blanca for helping me and my family out last night in helping choose glasses for my son. You were very helpful and extremely attentive and knowledgeable thank you. We will be seeing you soon and when we need glasses thank you once again
- PMPaul MaldoOct 29, 20255.0Dr. Lam took the time to explain everything in detail to my wife and I. He was thorough and broke things down to the simplest form. This is the second time we had the opportunity to have him help us both. Blanca was so helpful, patient, kind and a people person. She helped us choose the correct frames that fit our budget. I am sure she is a great asset to the team. I truly hope upper management see how great she is, and will promote her soon.
- DJDena & Chris JastrochOct 27, 20254.0The shop: Display area, exam rooms and waiting areas were clean, well lighted and had a 'welcoming' and professional feel to them. The staff was friendly and helpful without being 'pushy'.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
What are LensCrafters' store hours?
LensCrafters is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Can I schedule an eye exam appointment online at LensCrafters?
Yes, you can schedule an eye exam online via their appointment link at https://examappointments.com/eeca/SearchExam?Office.number=0083.
Does LensCrafters offer in-store pickup for eyewear products?
Yes, LensCrafters provides in-store pickup services for customers.
What payment options are accepted at LensCrafters?
LensCrafters accepts AMERICANEXPRESS, ANDROIDPAY, APPLEPAY, CASH, CHECK, DISCOVER, MASTERCARD, and VISA for payment.
How can nearby coffee shops like The Coffee Bean & Tea Leaf or Starbucks enhance my visit to LensCrafters?
You can enjoy a refreshing coffee from The Coffee Bean & Tea Leaf or Starbucks before or after your eye exam or shopping at LensCrafters, making your visit more convenient and enjoyable.
Are there other nearby medical or optometry services near LensCrafters?
Yes, nearby optometry and medical services include Del Lam, O.D. Optometry and SeeWell Optometry PC, which you can visit for additional eye care options.
What nearby shopping and dining options are available around LensCrafters?
Nearby you can find shopping centers like Brea Towne Centre and various dining options such as Magic Wok Chinese Restaurant, Tempo Cantina Mexican Restaurant, and Origami Handroll x Kushiyaki Bar for sushi and drinks.