LensCrafters

4.7
212 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1065 Brea Mall, Brea, CA
92821, United States

Hours

Reviews

4.7
212 reviews
5 stars
191
4 stars
3
3 stars
0
2 stars
2
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and attentive, with many specific mentions of individual employees like Robert, Selina, and Michele for their exceptional service.

Product Adjustments

Many reviews highlighted the free adjustments and repairs offered for glasses, with customers expressing satisfaction with the quick and efficient service.

Mixed Experiences

While most feedback was positive, there were notable complaints about rude behavior from management and issues with communication regarding pricing and services.

Eye Exams

Customers appreciated the thoroughness and professionalism of the eye exams, with specific praise for the optometrists who took the time to explain procedures and address concerns.

Store Environment

The store was described as welcoming and well-stocked, with a good selection of frames, although some customers noted issues with the clarity of pricing and promotions.
  • RB
    Ronald B
    Oct 10, 2025
    5.0
    Great Job by the store Manager Robert. He was very patient, and took care of an issue I had with a pair I bought from a different LensCrafters location that was bothering me. I bought another pair from him just because he went above and beyond to get my concerns taken care of.
  • MD
    Mike DeVaney
    Sep 9, 2025
    5.0
    Walked in and was quickly greeted by an associate. I explained my grand children liked to play with my glasses even when I was wearing them and they needed to be straightened a bit. In less than 5 minutes I was on my way with my clean “like new” glasses. I highly recommend LensCrafters to everyone that asks/comments on them.
  • MB
    Marilou Bello
    Aug 14, 2025
    5.0
    Thank you lens crafter and to Otilla for a great service.
  • TM
    Theresa Martinez
    Aug 13, 2025
    5.0
    Great worker Robert helped me tighten my glasses , Very nice & helpful. Definitely recommend
  • BM
    Barbie MS
    Aug 11, 2025
    5.0
    Tiana nailed it on the first try! Very friendly and great selections of glasses such a vibrant place. Make your appointment come in and ask for Tiana

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.