Appointment was at 12:00pm to look at a lesion on my cheek, was escorted into a room at 12:32. At 12:47, I left the room to see if I could just get a refund on my co-pay and leave; however an assistant was able to grabbed the person. Whom I didn’t realize when booking, was not a dermatologist, but a certified physician assistant (so please double check when booking).
They were a dismissive and didn’t really answer much. They just told me what they believed the issue to be (“maturity spots”), and I had to ask for my treatment options as I am unfamiliar with them. At this point, I was frustrated and in a rush to get out as well (had to get back to work).
Note: Admittedly I arrived at 12 and signed in on the clipboard. One other woman in waiting room, another woman came out to check out - then I was asked to pay my $50 co-pay first and given paperwork to fill out, so that didn’t get done until around 12:15, as I wasn’t given it until 12:10.
In summary, not the most efficient, chair-side manner a little lackluster, and didn’t leave with the most confidence in the diagnosis.
Great & fast service from Shelby
CC
Carrie Cramer
Jan 27, 2026
Dr. Lauren Moy was incredible! She is very knowledgeable and incredibly good at her job. I can’t recommend her enough as a plastic surgeon, she did a fantastic job and has an incredible eye for detail. I had the BEST experience going to her and her after-care was comforting, she is a great doctor. 10/10!!
DD
Dr. Jennifer Dugan
Dec 12, 2025
Dr. Lauren Moy is truly the BEST plastic surgeon and cosmetic dermatologist — I trust her more than words can express!
About eight months ago, I decided to get a neck lift, and although I was nervous, I knew I was in the absolute best hands with Dr. Lauren and her amazing team — Katie, Madi, and Jeff, the fabulous P.A. My neck lift results are beyond anything I hoped for, and I love the way I look!
One thing I appreciate most about Dr. Lauren (and her team) is a natural-results philosophy. She always emphasizes looking refreshed, lifted, and glowing — never overdone. Between my neck lift, erbium laser resurfacing, and Botox, she and her team have completely nailed that natural, rejuvenated vibe.
The best part? Not a single person has asked if I had plastic surgery. Instead, I’m constantly getting compliments on how fresh, youthful, and radiant I look. Exactly what I wanted from a top Orange County plastic surgeon.
This was the best birthday gift I could have given myself, and Dr. Lauren Moy is the ONLY cosmetic surgeon I will ever trust.
Thank you, Dr. Moy — and thank you Katie, Madi, and Jeff, P.A.! You’re all incredible! From the bottom of my heart, Jenn
TK
Thomas Kneafsey
Dec 6, 2025
Very knowledgeable, easy to talk to, the best