OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Park Royal, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in West Vancouver, BC store or visit us in store to see the range.
Friendly staff and great service. They fixed my glasses for me. Will be going back. I recommend!
IJ
Ian Johnston
May 7, 2026
5.0
The selection of glasses was great and the staff were very good.
AM
Atefeh M
Apr 28, 2026
1.0
I am very concerned about the lack of care and mismanagement at this place. The receptionists don’t seem to know what they are doing, and seem not to be familiar with their own systems. They also appear very careless with poor customer service. I visited last September and did the OCT and visual field tests. After I visited the optometrist he noticed they had saved my results under someone else’s name and asked them to correct it. As I was done with exam they told me I had to do all the tests again because they can’t fix their mistake and I need to do it all over again, so I did, even though I was exhausted. I went back after seven months based on the doctor’s recommendation for another follow up. And this time they tell me they can’t find any records under my name and kept questioning if I were sure I had visited them before! So after having me repeat all the tests multiple times they still had failed to record the results!
The optometrist dr Singh is nice and seems competent but I am never going back obviously and don’t recommend this place to anyone else. If you are concerned about the health of your eyes save yourself this headache. I have serious eye health concerns and the records are the most important thing to keep track of the progression of my condition, and I am frustrated by this mismanagement, lack of care, and taking people’s medical needs so lightly.
ER
ensieh rastegar
Apr 27, 2026
5.0
Very helpful, she fixed my glasses very nicely and got me a good deal on a new sunglasses 😎
SS
Salber
Apr 15, 2026
5.0
I’m a regular and I always get the best services and glasses from specsavers. Outstanding products and customer service!
Thank you!
Frequently Asked Questions About Specsavers Park Royal
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What are the prices for a comprehensive eye exam at Specsavers Park Royal?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no extra charge. For customers aged 65 or over, the exam is covered by the provincial health care plan with no out-of-pocket expense, if eligible.
How can I book an eye exam at Specsavers Park Royal?
You can book an eye exam online by selecting our store and clicking ‘book appointment’. Alternatively, you can call us at +1 604-990-3937 or visit us in-store for booking and assistance.
Can I return my glasses if I'm not satisfied?
Yes, if you have any concerns within three months of purchase, we will put it right to ensure you are completely happy with your glasses.
What is the policy for amending or canceling an order at Specsavers Park Royal?
If you placed your order in-store, you can amend or cancel it by visiting us. You have up to 3 months to amend or return your glasses as part of our no worries, no fuss guarantee.
Can I get my glasses adjusted or repaired at Specsavers Park Royal?
Yes, if you experience any discomfort or issues with your glasses, simply visit us and we'll adjust or repair them in-store for you.
What COVID-19 safety measures does Specsavers Park Royal follow?
We follow all provincial government guidelines with a COVID safe plan in place to keep our community safe. Please follow the latest government recommendations when you visit.
What brands of eyewear are available at Specsavers Park Royal?
We offer a great range of designer brands including Converse, Hackett, Tommy Hilfiger, Levi's, Marc Jacobs, DKNY, and many more.
What are the opening hours for Specsavers Park Royal?
We are open Monday to Wednesday and Sunday from 10:30 AM to 7:00 PM, Thursday and Friday from 10:30 AM to 9:00 PM, and Saturday from 10:30 AM to 8:00 PM.
What can I do nearby before or after visiting Specsavers Park Royal?
You can visit Park Royal Shopping Centre for a wide variety of shops and dining options, Indigo bookstore for books and gifts, or relax at Skinfolio Park Royal medical spa.
Where can I get a meal or snack near Specsavers Park Royal?
Nearby options include Orange Julius for smoothies and ice cream, A&W Canada and Bourbon St.Grill for fast food and casual dining, and Tim Hortons for coffee and quick bites.
Are there other eyewear or optometry providers near Specsavers Park Royal?
Yes, Image Optometry at Park Royal South is nearby if you want to explore additional eyewear or optometry services.
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