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LensCrafters

4.8
(614 reviews)

Business Details

3147 Douglas St, Victoria, BC
V8Z 6E3, Canada
(250) 361-1977

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3147 Douglas St, Victoria, BC
V8Z 6E3, Canada

Hours

Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 6:00 PM
Sunday10:00 AM - 5:00 PM

Products & Services

1 list · 4 items

Explore offerings from LensCrafters on 3147 Douglas St in Victoria, with popular products available at this location.

LensCrafters Flagship Products

4 items

Products

Eye Exam

Your vision is our focus. With the latest advancements in vision technology, we’ve got your eye health covered. Arrange your comprehensive eye exam today!

Prescription Eyeglasses

See in style with prescription lenses. Discover our range of complete vision solutions tailored to your lifestyle.

Sunglasses

Discover our wide assortment of designer brand sunglasses, also available with prescription lenses.

AI Glasses

We are the destination for wearable technology with prescription lenses crafted for your vision needs. Discover the latest innovations from Ray-Ban Meta, Oakley Meta and Nuance Audio.​

Reviews

4.8
614 reviews
5 stars
564
4 stars
14
3 stars
4
2 stars
3
1 star
29
  • MC
    Marika Cooper
    6 days ago
    5.0
    Always excellent service!
  • DB
    Dave Ball
    Jun 24, 2026
    5.0
    Thank you to Kunal Chakravarty for excellent customer service. His team helped me place my order, and the order arrived very quickly. Kunal installed my new lenses like a pro, all while the scheduled fire alarm testing was going on. Kunal remained cool the whole time. Got me on my way safely and expeditiously!!! Lenscrafters should be very proud of all the staff with whom I interacted today.
  • JE
    Javier Escobar
    Jun 23, 2026
    5.0
    Madhav did a wonderful job in assisting me my first time in. Listened, understood my needs, and gave me a quick solution.
  • RD
    Rebecca Du
    Jun 20, 2026
    5.0
    Great service! They helped me change a noisy brake pad and provided excellent assistance throughout the process. The staff was friendly, professional, and made everything quick and easy. I’m very happy with the service and would definitely recommend them to others.
  • MT
    mdc tupas
    May 31, 2026
    1.0
    I visited this LensCrafters location twice to inquire about and purchase prescription glasses. While the staff appeared professional, I was disappointed with the level of customer service I received. On both visits, I felt that I was not given the same attention or assistance as other customers. It seemed as though staff were selective about whom they chose to help, which made me feel uncomfortable and unwelcome. The way I was looked at and assisted gave me the impression that assumptions were being made about whether I could afford the products, which was quite intimidating. As a customer, I expect to be treated with respect and offered the same level of service regardless of appearance. I hope management will address this issue and ensure that all customers receive a welcoming and inclusive experience.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

Brand Certified Facts from LensCrafters

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Certified July 05, 2026Yext Knowledge Graph
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