Certified by Connect Hearing Victoria - Oak Bay • May 17, 2026
Hearing Aid StoreSonova Retail
Meet with Hearing Care Professionals at our Victoria hearing clinic in Oak Bay. We offer FREE* hearing tests, the most advanced hearing aids on the market, and comprehensive hearing aid maintenance and aftercare.
Details
DeliveryNot available
Requires appointmentNot available
DebitAvailable
Mobile paymentsNot available
Cash onlyNot available
Curbside pickupAvailable
Location
Certified by Connect Hearing Victoria - Oak Bay • May 17, 2026
Certified by Connect Hearing Victoria - Oak Bay • May 17, 2026
Monday9:00 AM - 12:00 PM1:00 PM - 5:00 PM
Tuesday9:00 AM - 12:00 PM1:00 PM - 5:00 PM
Wednesday9:00 AM - 12:00 PM1:00 PM - 5:00 PM
Thursday9:00 AM - 12:00 PM1:00 PM - 5:00 PM
Friday9:00 AM - 12:00 PM1:00 PM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
5.0
100 reviews
5 stars
99
4 stars1
3 stars0
2 stars0
1 star0
FB
Fred Bell
6 days ago
5.0
I am very satisfied to report that I had one of the best health care experiences of my life with Mae Hernandez of the Oak Bay location
It is obvious that Mae has tremendous knowledge and experience in the field of Audiology by the way she can simply explain complex concepts and ideas
Albert Einstein once said, "If you can't explain it simply, you don't understand it well enough."
I learned an enormous amount during my hearing test including; the status of my own hearing, strategies to limit the impact of my current hearing loss, how and why my hearing is likely to change, what are the current hearing aid options available and what changes are coming to Audiology in the future
While I currently do not require a hearing aid, I will be definitely returning to Mae in the future when my hearing changes
I am completely comfortable in recommending Mae to anyone who may require Audiology services
BR
Bev Ruhl
Mar 7, 2026
5.0
An excellent experience. Mae is a compassionate, knowledgable professinal lady and I would recommend her and the office staff in a heartbeat!
RC
Roberto Cecchini
Feb 25, 2026
5.0
The hearing exam I had this week at Connect Hearing-Oak Bay was without a doubt the most comprehensive I have ever experienced.
The reception team puts one at ease and Margaret, the academically very ,very qualified audiologist guided me through a panel of tests that addressed every possible issue and condition. Her grace and humour kept what could have been an intimidating 45 minutes ease filled. Without question I now consider Margaret and her team my resource for the annual hearing check up I intend to have going forward.
AI
A I
Jan 20, 2026
5.0
I had an accident which caused temporary hearing loss. I tried to book wirh other places in town and none of them would accommodate a time sensitive situation. The call board at connect hearing worked together to book me in asap, and were very helpful. Margret in Oak Bay did my test and was very kind and helpful. I would reccomened Connect Hearing to anyone who needs a hearing test or has somwthing urgent in regards to loss of sudden loss of hearing. Thank you!
RS
Ryan Shaver
Dec 16, 2025
5.0
Excellent! Everyone was extremely friendly, knowledgeable and helpful. Dr. Hernandez was especially helpful during the process, made everything easy to understand and helped guide me with what steps should be taken next.
Frequently Asked Questions About Connect Hearing Victoria - Oak Bay
What services does Connect Hearing provide at the Oak Bay clinic?
Connect Hearing in Oak Bay offers free hearing tests, hearing aid sales and service, comprehensive hearing aid maintenance, and aftercare.
What are the operating hours of Connect Hearing in Oak Bay?
The clinic is open Monday to Friday from 9:00 AM to 12:00 PM and 1:00 PM to 5:00 PM, and closed on Saturdays and Sundays.
Are appointments required to visit Connect Hearing?
No, Connect Hearing does not require appointments; walk-ins are welcome.
What brands of hearing aids are available at Connect Hearing?
Connect Hearing offers advanced hearing aids from brands including Phonak, Unitron, Siemens, Oticon, Widex, Starkey, Resound, and Bernafon.
What payment options does Connect Hearing accept?
They accept American Express, Cash, Financing, Mastercard, and Visa for payments.
Does Connect Hearing offer in-store shopping and curbside pickup?
Yes, the Oak Bay location offers in-store shopping and curbside pickup options.
Can I book a hearing test online at Connect Hearing Oak Bay?
Yes, you can book online using their reservation link at https://www.connecthearing.ca/onlinebooking/?store_id=CABC110.
What nearby coffee shops can I visit before or after my appointment at Connect Hearing?
Serious Coffee and Taste - A Place for Coffee are popular nearby coffee shops you can visit before or after your appointment.
Are there any good dining options near Connect Hearing in Oak Bay?
Yes, Baan Thai Oak Bay and A&W Canada are nearby restaurants where you can enjoy a meal before or after your visit.
Where is the nearest bank ATM to Connect Hearing in Oak Bay?
The nearest ATM is at TD Canada Trust Branch & ATM, close to the clinic for convenient banking access.
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