LensCrafters

Reviews

• AR

  Alexander Ryan

  1 day ago
  5.0
  The customer service stands out across almost all Lenscrafters outlets. They are available to assist you when you need without following you around, pressing you to buy or bombarding with questions; so, you can freely browse their inventory. Their selection is wide within the Luxottica brand. It is very convenient that you can order any style you see(online or elsewhere) under their brands at the outlet. Many insurances are accepted and directly billed. They make the adjustments to your fit once the glasses are ready to pick up as well. The convenience and the customer service is some of the main reasons to shop there.
• RC

  Ryan C

  6 days ago
  5.0
  ⭐⭐⭐⭐⭐ Great Experience! It is always a absolute pleasure going to this LensCrafters location. Jas is incredibly professional, helpful, and attentive every single time. She makes the entire process smooth and enjoyable. Highly recommend dealing with her!
• HH

  Helga H

  Jun 19, 2026
  5.0
  I had a really great experience at LensCrafters, and a big part of that was thanks to Jack. From the beginning, he was welcoming, easy to talk to, and genuinely interested in helping me find the right option rather than just making a sale. He was very knowledgeable and took the time to explain things clearly without making me feel rushed. I had quite a few questions, and he always had an answer and useful advice. It's obvious that he knows his products well and has a lot of experience. What stood out the most was how friendly and professional he was throughout the entire visit. He made the process smooth, stress-free, and actually enjoyable. Customer service like this is becoming harder to find these days. Thank you, Jack, for all your help and for going the extra mile. I really appreciate the time and effort you put into making sure everything was right. I'll definitely be coming back and would happily recommend this location to others.
• JH

  Joe Hartnett

  Jun 1, 2026
  5.0
  I had an amazing experience with LensCraters today, and have to particularly thank Rashibha who was so helpful, kind and skilled at repairing my Ray Ban sunglasses which I unfortunately damaged the hinges while on a hike. He fixed my sunglasses so they fitted better than before, and didn’t even charge me! They have a lovely selection of trendy glasses/sunglasses in store and I would highly recommend this shop for both their professionalism and exceptional competence, as well as their amazing stock. 10/10
• NZ

  Nickolas Zhang

  May 26, 2026
  5.0
  Excellent service from Jack and the rest of the team for quickly repairing my glasses during an urgent situation. Have been coming to this location for a few years now and the team has always been super helpful and kind. Would highly recommend!

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