Fitness World

Reviews

• LL

  Lanny lee

  1 day ago
  2.0
  I would rate them a 2 star because following reasons: 1. The reception did not allow "free pass“ customer try the recovery tools which is conflict to the website"Try every thing include the recovery tools." - forget the trial, pay for the membership to try everything. 2. They charge more than $50 equipment maintainess fee besides the membership entry fee. But I found the equipments were not fixed for a month. 3. Thinking about the "1 dollar entry fee" promotion? Sorry, it only eligible to year long commitment. I would never go back.
• ME

  Mason Temple (The emptylife)

  2 days ago
  1.0
  It’s easier to get out of a phone contract than this place. If you move away and try to call to cancel your membership (one that you have already completed the term and are only month to month on biweekly payments) not only do they tell you they can’t possibly help you over the phone and you must come in to scan a bloody QR code, but when you get the secret answer of “you can email the gm instead” they IGNORE your email until you get charged for ANOTHER 2 weeks AND tell you there’s a 30 day notice policy so they’re gonna charge you TWO ADDITIONAL BIWEEKLY PAYMENTS ONTOP!! If your card is stored on their app for payment, it’s stuck on there, you can’t remove it. No way to cancel online. Classic predatory gym membership tactics. Not to mention it’s constantly crowded and often equipment is out of service and for whatever reason the soap in the men’s bathroom is watered down. I can deal with all that though, I get it, gyms can only deal with so much, but the cancellation process is absolutely unacceptable. I hope the extra 3 payments squeezed out of me was worth the review!!
• TG

  The Person who wants to win wil fresco's giveaway

  Aug 30, 2026
  4.0
  It's come to this gym quite a few times and decided to buy a membership. I would say i enjoy this gym even if it is a little crowded sometimes. This gym being clean and located at a Canada line station does have it pros but there are a few improvements I would recommend. 1. This gym does not have many weighted plates for exercise that requires them, meaning you will often find yourself scavenging for the right plate weights. 2. The rubber cover on the chin up machine is completely unglued, making hard to use. 3. There is only 1 pictorial fly machine which is in ultra high demand. I often find myself rotating sets between 3 other people at this single machine or waiting for a long time just for the machine to never become available. Adding another one of these machines could greatly improve the gym. 4. The payement structure for the gym is a bit strange. When signing up, instead of paying an enrollment fee and your first bi-weekly payement, you must pay an entire month + your bi-weekly payment + your first bi-weekly payement. And on top of this you must pay a maintenance fee of 60$ + tax after 2 months.
• MS

  min min Soe

  Aug 22, 2026
  5.0
  Incredibly Knowledgeable Coaching by Melvin Training with Melvin since last November has completely transformed my health. As a 50-year-old managing an autoimmune thyroid condition, building muscle felt nearly impossible due to chronic fatigue and inflammation. Melvin built a safe, highly tailored, and progressive plan from scratch. My Progression & Results: *Scale Weight: Held steady at 102 lbs while completely recomposing my body. *Muscle Mass: Increased from 32% to 39%. *Body Fat: Reduced from 38% down to 28%. *Strength gains: Moved from light machine weights and struggling with 3-box elevated push-ups to squatting 45 lbs, practicing Muay Thai, and hitting 80 fist push-ups a day (plus 4-inch block push-ups). Why Melvin’s Coaching Stands Out: *Unmatched Observation: Caught a hip strain instantly just by watching my squat mechanics—before I even mentioned it. *Active Injury Rehab: Pivoted our sessions to address both a hip and lat strain from Muay Thai, teaching targeted stretching, rolling, and mobility work. *Specialized Expertise: Understands how to navigate complex health conditions, age, and fatigue safely without causing burnout or injury. If you want a trainer who truly listens to your body, understands complex physiology, and gets real, measurable results, Melvin is the one!
• DL

  D L

  Aug 19, 2026
  5.0
  All these 5 starts go to amazing Zumba teachers such as Thais, Ziyad and Reem who teach there!! They have been beyond amazing and truly are dance-studio quality instructors!!! Total honesty here. You can easily expect to pay $100+ for their class and dance skills! I really hope Fitness World recognizes how valuable they are. I think we are extremely lucky that they choose to teach here!! I wish Google could have different aspects that we can rate fitness organizations on just like they do for restaurants where you can rate quality, atmosphere service. As such, I will set my own here: Instructors: hands down 5 stars out of 5!! If I could give double I would. I recall going to a Zumba master class and someone asked me where I take Zumba. They were in disbelief when I said Fitness World and not one of the dance studios. The secret? I follow amazing Zumba instructors who are fortunately willing to teach here! Management: Zero to negative score. There has been a recent change in management and the schedule makes zero sense. Since summer, management has been taking out popular, extremely well attended classes. Apparently they will continue to do so next season as well. They say they look at attendance to determine classes but they really don't. Also, for at least half a year ago, there hasn't been a survey administered. There are now communication channels such as email, posters, and an updated FW app that they could use to proactively engage members with. They take your money as members every 2 weeks to support wages of managers who don't care to listen to what you want as a funding member. I heard they will continue to take out classes that are well-attended and switch them to classes that historically have been struggling with attendance (i.e. replacing 80-90% full classes with only 50% full classes). Evidently, Not evidence-based. When I spoke with the manager, he said he would love to have more classes but he is limited by budget. Yes, the way classes are scheduled, I am not surprised that budget is dwindling. The owner of Fitness World should be very wary of how management has been driving away quality instructors and members alike. Quality instructors bring in and retain long-term members. Service: 3 out of 5; front desk staff are alright. They greet you when you come in.