Fitness World

Reviews

• VV

  Victor

  May 11, 2026
  1.0
  Went there for a roughly 7 months up until december last year and had a good time having PT sessions with Matheus, he was always very friendly and really helped me on my workouts. Unfortunately though, the gym's management staff left a pretty disgusting taste in my mouth. At the end of last year, I was planning to move but still didn't have a fixed date, so I wanted to stop having sessions. Management suggested me to freeze my PT sessions and membership instead, so if I ended up coming back I'd keep my discounts. Sounded like a good idea, right? Well, for some reason they bill you 1 extra PT session and week of gym use after your freeze date due to "the system taking some time to register your request", which is bullshit, the place wouldn't function if it took all that time for such a simple request. But ok, I let that go since I was too focused on finding a place and moving. A month afterwards, I confirm that I am in fact moving and ask to cancel my membership alongside my PT sessions. Management tells me they have to bill me 2 more PT sessions (even though I'm still frozen and not having any sessions) since it's "in the contract", alongside a month of gym use. That's $230. I download the contract copy on my phone, see that they are bullshiting me and there's nothing like that in the contract, and that I already paid an extra session that I didn't get to use. And the management guy was the same person that suggested me to freeze my membership prior to that. I contest the fees, and the guy from management acts like I'm being unreasonably angry when I ask him to show me where in my contract that is stated. He smugly tells me that he's going to show me, spends 5 minutes on the computer, and just tells me "Sign it". I ask him what he wants me to sign, he just repeats "Your cancelation, sign it". I confront him about having to pay the 2 sessions if I just sign and cancel and he just tells me that "The fee will be voided as a gesture of goodwill". I sign it, tell him that what he's doing is pretty sleazy and he just scoffs it off saying that I got what I wanted. I'm clearly not the first person he's scamming and won't be the last. Can't express enough how unprofessional and sincerely a scam that was, the trainers and lovely people that work out there deserve better people managing them, not scammers. Do yourself a favor and avoid this place.
• LF

  Lucas Xie Fu

  Apr 29, 2026
  5.0
  I have been here for 3 months now and it has been great! It’s got all the equipment you need and the team here has been extremely friendly and helpful.
• AS

  Ashkan Shiralian

  Apr 25, 2026
  5.0
  had a bit of an issue with my account and Saya helped me sort it out. she actually took the time to explain things and tried to help within the rules instead of just brushing it off. really appreciated that!
• NN

  Nico

  Apr 22, 2026
  5.0
  I’ve been coming to this location for a while, and since Saya started managing, there’s been a noticeable difference. The studio is way more organized, classes feel better run, and the equipment is actually being taken care of. Overall, the gym just feels cleaner and more put together now. Really appreciate the effort and the change.
• LW

  Luca Wilson

  Apr 22, 2026
  5.0
  Couple months fresh to fitness world. Just finished my first 6 PT session with Parash. Feeling really good and more confident about my goals and progress in the gym. Was originally lifting for weight but parash helped me understand my body a lot better and what works well. Highly recommend.

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