LensCrafters

Reviews

• AL

  Angel Lee

  Jun 29, 2026
  5.0
  The team at LensCrafters in Guildford Mall was absolutely wonderful. I spent far longer than I expected trying to decide which frames to choose, and they were incredibly patient, knowledgeable, and never made me feel rushed. What impressed me most was that they weren't focused on selling me the most expensive frames. Instead, they took the time to recommend the styles that best suited my face and worked best with the strength and thickness of my lenses, even when those options were less expensive. Their honesty and professionalism made me feel like they genuinely had my best interests at heart. I appreciated their exceptional service so much that I decided to purchase a pair of prescription sunglasses—something I've never been able to justify before because I would usually just wear contact lenses with inexpensive sunglasses. Thanks to their guidance and outstanding customer service, I felt confident that it was the right investment.
• AJ

  Amit Jeed

  Jun 16, 2026
  5.0
  Huge shoutout to Mehrnaz and Agrima ! Mehrnaz helped me pick the perfect pair of prescription safety glasses. Agrima was a lifesaver and quickly fixed a frustrating issue with my Meta AI glasses. Fantastic!
• AA

  A A

  Jun 13, 2026
  5.0
  Im from out of town and been to this place 3x in search of frames each time I visit. I got two frames: one for computer and another for daily wear. Team Lead Gagan was very helpful and provided feedback on my prescription and options with lenses. His female colleague so kind such that I left my personal items unattended to quickly grab another set of frames and the female attendant stood by to watch it so no one wouldnt steal it. Overrall, good experience. Thank u team!
• RS

  roshan s

  Jun 8, 2026
  1.0
  This place should be named Lens Con Artists. They made me waste my precious fuel 3 times in my Audi Q5 to pick up my prescription glasses. They could not resolve my issue and now want to waste my time in customer query form when I can do something productive but unfortunately due to my glasses I cannot even see clearly to fill the customer query form. Disappointed Max!
• TT

  TIMOL

  Jun 5, 2026
  5.0
  I’m extremely happy with the service I received. Aqsa made the entire process of choosing my glasses and sunglasses easy and stress-free. She was professional, knowledgeable, and took the time to answer all of my questions without making me feel rushed. Her attention to detail and friendly approach really stood out and made a positive impression. The experience exceeded my expectations, and I left feeling confident in my purchase. I highly recommend this location and would gladly return for future eyewear needs. Thank you, Aqsa, for the excellent customer service!

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