Fitness World

Reviews

• MG

  Mark Giesbrecht

  2 days ago
  5.0
  I was in the area and stopped in. It was my first time. I was greeted and shown the amenities. Walardo was very friendly and helpful. I would recommend this location. Clean, lots of equipment and spacious.
• SJ

  stella J

  5 days ago
  1.0
  This gym has way too many traps, especially that Chinese-speaking female sales rep. The General Manager explicitly promised me a one-month free trial right in front of her. But after she agreed to it, she turned around and charged my card just a few days later without any promotional notes. When I tried to confront her, she played disappearing acts and went on vacation. It wasn't until I forced the manager to check into it that they finally fixed the notes. The most disgusting part is how she handles things when other members catch onto her sales traps. To deflect the blame, she actually started spreading nasty, trashy rumors and malicious gossip about me and another trainer! As a sales rep, her professional skills are nonexistent, yet she’s a master at character assassination. On top of that, internal sources revealed that she only funnels clients to a specific circle of trainers who kick back commissions to her, and she even bragged within the company that "all Chinese clients belong to her." When I complained to the manager, they actually told me I needed to provide audio recordings. Are people supposed to bring voice recorders just to protect themselves from staff defamation? Don't be fooled by the high 5-star ratings; they are manipulated in exchange for 3-day free passes. Look at the 1-star reviews for the truth. Stay far away from this female sales rep, and protect your wallet and your reputation!
• RF

  Riley&Kenz Flint

  May 11, 2026
  5.0
  We both love this gym. The atmosphere and people are great. Lots of equipment to choose from. Super clean, well kept and maintained!
• BK

  Bev Kaiser

  May 7, 2026
  5.0
  I am not presently a member here as I am at another Fitness World closer to home But I must post this enthusiastic review in praise of the General Manager Naz. Recently I posted a negative review for the club I was member of but accidentally posted it to this Signature Club in Grandview. Naz contacted and asked to meet with me regarding my concerns. I met with him and he generously addressed my concern even though it wasn't his problem. I was impressed with his desire to hear me out and help me in a concrete way anyway. His manner was so open and friendly and warm.... I also observed this as patrons came and went and greeted him. Clearly the people in this gym view him in a very positive manner. That leads me to conclude that the gym must be a good place to be a member.. Why don't I switch. Simply - I love the trainer I have a contract with at another Fitness Word. Give this place a try plus theres a Mink Chocolate across the parking lot.
• EE

  Ebin P Eldho

  Apr 29, 2026
  5.0
  Jon is an excellent trainer at Fitness World. He consistently pushes me to do my best while making every workout motivating and productive. His knowledge of fitness, technique, and training plans is impressive. I highly recommend Jon to anyone looking for a trainer who is motivating, knowledgeable, and genuinely invested in helping clients succeed.

Frequently Asked Questions About Fitness World