Club16 Trevor Linden Fitness

Reviews

• SM

  Sonia Maan

  4 days ago
  1.0
  I had a very disappointing experience at Club16 Trevor Linden Fitness during my recent visit. I was having trouble logging into my Club16 app because I couldn’t remember my login details. When I politely asked the reception staff member, Ritika, for help, she responded rudely and repeatedly asked me to repeat myself in a dismissive tone. Instead of offering assistance professionally, she simply told me to reset the password myself. Unfortunately, the password reset email was delayed, so I went back and asked if I could temporarily access the gym through phone verification while resolving the issue. Ritika refused and said she was helping another customer and would assist later. When she eventually returned, her attitude remained unprofessional and unhelpful, and I was still denied entry because the login issue had not been resolved immediately. What upset me the most was the lack of empathy and professionalism throughout the interaction. When my husband calmly explained that I was frustrated and requested temporary access, Ritika responded by saying that she herself was frustrated. That kind of response is unacceptable in customer service. To make matters worse, when we asked for her name to report the incident, she ignored us completely and we had to ask another staff member. This is not the first negative experience we’ve had here, and it often feels like member concerns are not taken seriously. As a paying member, I expect respectful communication and basic customer support. I hope management takes this feedback seriously and works on improving the experience for members.
• RN

  Rohit Naiker

  6 days ago
  5.0
  I’ve had a great experience at Trevor Linden Club 16. The staff are amazing, professional, welcoming, and always willing to help. One thing I really appreciate is how well the gym is maintained. I’ve seen staff members regularly walking around the facility, making sure dumbbells, weights, and equipment are placed back where they belong. The gym is kept clean, organized, and comfortable, which makes a big difference when you’re training. The location is also very convenient and central, with easy access to everything around the area. The facility itself is excellent, with modern equipment, high-standard machines, and a great overall atmosphere. It’s a very welcoming place to work out, and I truly appreciate the effort the staff put into keeping the gym running smoothly. Highly recommended.
• MS

  Mehak Sikka

  May 5, 2026
  5.0
  I had a really good experience at the gym. Vasudhara is very friendly and helpful, making the environment comfortable, and my trainer Gurleen is knowledgeable and motivating. She always supports me in achieving my fitness goals. Overall, I’m very happy with the staff and training.
• PK

  Pardeep Kaur

  Apr 30, 2026
  5.0
  I’ve been training with Sanchit Sachdeva, and I can honestly say it’s been a great experience. He is extremely knowledgeable, professional, and genuinely cares about his clients’ progress. Every workout is well-structured, challenging, and tailored to my goals and fitness level. What I appreciate most is his ability to keep me motivated and consistent. He pays close attention to form and technique, which has helped me avoid injuries and get better results. He also explains the “why” behind each exercise, which makes the training even more valuable. Not only is he a great trainer, but he’s also very supportive and positive, making every session enjoyable. I’ve already started seeing improvements in my strength, stamina, and overall fitness. Highly recommend Sanchit to anyone looking for a dedicated and results-driven personal trainer!
• AK

  Amanpreet Kaur

  Apr 29, 2026
  5.0
  I’ve been training with Gurinder for a while now, and I couldn’t be happier with the results. He take the time to understand your goals and create a personalized workout plan that actually works. His guidance on form, nutrition, and consistency has made a huge difference in my fitness journey. He is motivating, patient, and genuinely care about your progress. I highly recommend him to anyone looking for a dedicated and professional trainer.”