OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Terra Nova, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Richmond, BC store or visit us in store to see the range.
Great service and very friendly staff. They helped me choose the right glasses and explained everything clearly. The eye exam was professional and the store was clean and organized. I’m very happy with my experience at Specsavers. Thank you!
MP
Michelle Poulsen
3 days ago
5.0
I have bought my glasses here twice now- 6 pairs total. Great prices and the staff is so great- friendly, helpful, kind. I would definitely recommend to others.
SW
Sophia Wu
May 13, 2026
5.0
Very pleasant experience. Got 4 pairs of glasses for me and my boyfriend! We took plenty of time trying out different selections, and the staff has been very patient and helpful. Janice is especially nice and professional! The discount is huge!
JK
Janet Kine
May 11, 2026
5.0
Excellent service. Knowledgeable and efficient.
Love my new glasses. Got 2 pair, one for computer (medium) and second for TV (distance). Great price. Perfect vision now.
NI
Natalia Ivanita
May 5, 2026
1.0
Disappointed with pricing transparency, but grateful for the manager's help
I visited Specsavers Terra Nova recently and had a very stressful experience. As someone with basic English, I felt taken advantage of. I was initially charged $279 for a single pair of reading glasses because expensive 'thin and light' options were added without a clear explanation. Only after I returned to the store and challenged the price did the manager apply the '2 for $199' promotion and refund the difference. It felt more like a marketplace negotiation than a professional medical service.
However, I would like to express my sincere gratitude to the manager, Sharon Lee, for her patience. She took the time to listen, understand my situation, and resolved the issue professionally. While I am unhappy with the initial sales tactics, I truly appreciate Sharon's help in making things right."
Frequently Asked Questions About Specsavers Terra Nova
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What are the prices for an eye exam at Specsavers Terra Nova?
Comprehensive eye exams cost $99 at participating stores and include a free OCT scan. Those 65 or over may get a comprehensive eye exam covered by the provincial health care plan if eligible.
How can I book an eye exam at Specsavers Terra Nova?
You can book an eye exam online by selecting the store and clicking ‘book appointment’, call the store, or visit in person to schedule your appointment.
Can I return or exchange my glasses if I'm not satisfied?
Yes, you can return or amend your glasses within three months of purchase under our no worries, no fuss guarantee to ensure you're completely happy.
Does Specsavers Terra Nova offer glasses adjustment or repair services?
Yes, just visit the store if you have discomfort or issues and they will try to adjust or repair your glasses in-store for you.
What COVID-19 safety measures does Specsavers Terra Nova have in place?
The store follows all provincial government advice to keep the community safe and asks visitors to follow the latest government guidelines upon visiting.
What are the opening hours for Specsavers Terra Nova?
The store is open Monday 9:30am-6:30pm, Tuesday to Wednesday 10am-6:30pm, Thursday to Friday 10am-7:30pm, Saturday 9:30am-5:30pm, and Sunday 11am-5pm, with adjusted holiday hours as listed.
Which brands of eyewear does Specsavers Terra Nova carry?
They offer glasses and sunglasses from brands such as Converse, Tommy Hilfiger, adidas, Levi's, Marc Jacobs, and many more.
What products and services are available at Specsavers Terra Nova?
They provide glasses, sunglasses, contact lenses, progressive, bifocal, transition, reaction, and polarising lenses, plus services including eye tests, contact lens services, and eye health services.
What nearby places can help me plan my visit to Specsavers Terra Nova?
Save-On-Foods Pharmacy, Subway restaurants, Terra Nova Barber, and Terra Nova Village shopping center are nearby, making it convenient to shop, eat, or get other services during your visit.
Are there nearby health and wellness services near Specsavers Terra Nova?
Yes, nearby are Esthetics Denture Studio, Evolution Sport Therapy, and Pinsam Reflexology, where customers can access additional health and spa services around their eye care appointments.
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