Home Instead

Reviews

• JC

  JR Cabrias

  Apr 12, 2026
  5.0
  The better morning for the Good place and beauty fresh......
• JG

  Jose G

  Nov 24, 2025
  5.0
  Highly recommended. Home Instead's Richmond team have provided excellent home care for my father for more than 4 years. They took the time to understand his needs and they adjust perfectly as his needs change.
• SS

  Suresh Suresh

  Jun 6, 2023
  5.0
  qualiry works
• HC

  harvey chiang

  Apr 25, 2020
  5.0
  We contacted HomeInstead (HI) as my ailing Father (96) was going deaf but still wanted to live in dependently and needed round the clock in home monitoring. HI was very courteous and professional with all their follow up communications. Our initial instructions including onsite consultation and set ups with each care companions, was carried out by the territory owner himself, attending to ensure seamless communications to and fr their services. He checked the accommodations and pointed out things to have ready in place for the service requested. HI provided 4 different shift companions to cover the longer night shift monitoring my Father required. I have nothing but good things to say about the care companions who came regularity. They were always on time, polite, courteous and left detailed notes per each shift covering: my fathers food intake, wake and bathroom times and anything unusual requiring follow up. My father quickly adjusted to this level of monitoring and continued living his life without frustration or worry knowing someone was around when needed assist him w anything he required. This gave my father & us great peace of mind and I would no have hesitation in recommending Jeremiah and his dedicated team at HomeInstead. They delivered and provided the quality level of care my father was needing and they were always great to deal with including all the caring staff who attended to my father.
• DF

  Dennis Fancy

  Dec 12, 2017
  5.0
  Jeremiah and his team at Home Instead are the premier home care company in Richmond and Surrey. A few things immediately come to mind that set them apart from the competition: 1. Their caregivers are REALLY trained in Alzheimer's and dementia--I cannot emphasize how important this is. 2. Jeremiah and his team will work tirelessly to ensure that your loved one has a caregiver who is a great match (language, culture, interests). This makes it so much easier to provide care for seniors who are initially resistant to having help. 3. They are RESPONSIVE. They always have someone available to answer the phone and tend to your needs. Most places that I called went to voicemail on a weekend. This is not the case with with Home Instead and I cannot tell you how much peace of mind this gives. In summary, you cannot go wrong with Home Instead. If you are looking for some much needed peace of mind, they should be your first and only call.

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