The South Okanagan General Hospital is a Level 1 Community Hospital in the Okanagan health service area. Located in Oliver, south of Kelowna, the hospital offers outpatient ambulatory, acute care, and a 24/7 emergency department. Visiting hours are Monday to Friday, 7:30 a.m. to 2 p.m. To share your care compliments or concerns about this location, please contact the Patient Care Quality Office (PCQO). Sharing your feedback with the PCQO helps improve patient services.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.