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LensCrafters

4.6
(410 reviews)

Business Details

6631 Island Highway North, Nanaimo, BC
V9T 4T7, Canada
(250) 390-2843

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
6631 Island Highway North, Nanaimo, BC
V9T 4T7, Canada

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:30 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM

Reviews

4.6
410 reviews
5 stars
354
4 stars
17
3 stars
4
2 stars
4
1 star
31
  • MM
    MAYHEM MAXIMUS
    May 10, 2026
    5.0
    The sales attendant was very knowledgeable.I was speechless at how much information she gave me. She is worth her weight in gold. Please give her a pay raise. She deserves it. She has my support. Good help is hard to find. Especially when the person is very experienced, they are literally worth their weight In gold and platinum combined. The secret to a perfect coleslaw is horseradish. Today is an exceptionally exceptional day. Make sure you get 8 hours of sleep every night. The fireworks at the butchart gardens are worth seeing. Be kind to your fellow human being. And try to minimize your exposure to the internet. For it is a toxic environment out there. Be respectful to your parents.
  • MP
    Myrna Pokiak
    May 9, 2026
    1.0
    Late glasses, terrible customer service from the manager and no flexibility on a new pair that was late for pick up.
  • LT
    Les Taylor
    May 6, 2026
    5.0
    This Dr & staff were great from the time we came in to the time we left.
  • RR
    rob
    May 1, 2026
    1.0
    Yesterday My Wife and I entered the store and found four staff members chatting at the counter. We are the only customers that time.We browsed for quite a while looking for prescription glasses but nobody acknowledged our presence or offered to assist. I kept looking at the staff hoping for suggestion or help, but they just kept talking and moving back and forth to the office. Eventually we found a frame that suited her. But I had to call them over myself just to get service. What was most upsetting was that as soon as two white customers walked in the staff jumped to welcome them. We only bought the glasses because my wife liked the style but the treatment is unacceptable.
  • DE
    david ewington
    Apr 18, 2026
    5.0
    I have used LensCrafters at Woodgrove Mall, Nanaimo for a few years now. I have appreciated the support and attentiveness shown when things don't go to that is outside of their control such as when a brand no longer provides the colour shade that the brand has advertised to offer.. I also appreciate their best efforts to make things right when faced with this kind of issue. Having said this, all of my orders have gone without any problems at all.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

Brand Certified Facts from LensCrafters

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Certified May 17, 2026Yext Knowledge Graph
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