Fitness World

Reviews

• AH

  Alex Helston

  Jul 13, 2026
  2.0
  I wanted to like this place. There are lots of benefits but the consistent lack of cleanliness in the facility is unacceptable. Pictured is a layer of dust along the wall that I’ve watched accumulate over months. The washrooms beyond disgusting, with no regular cleaning schedule posted.
• BB

  Barbara

  Jul 12, 2026
  5.0
  Fitness World Nanaimo recently replaced needed equipment such as Yoga mats and blocks, steps used in Power Interval classes. Sean Partridge, our current manager, is very approachable and resolves issues efficiently. Members used to leave locks on lockers overnight (which is not permitted) and even when they are not onsite. Thanks to Sean this issue has been resolved. Heidi Robinson is my favourite instructor. She spends time planning her classes, ensures participants use good form and have fun exercising. My adjectives for Heidi are holistic, competent, compassionate. Her classes are always well attended.
• AF

  Astrid Feschuk

  Jul 5, 2026
  5.0
  I love the Power Intervals classes with Heidi! Every workout is fun, energetic, and never the same. She does an amazing job of switching things up, so every class feels fresh, challenging, and engaging. The upbeat music creates such a motivating atmosphere, and her positive energy is amazing! I leave feeling like I've had a fantastic workout, and I also leave in a better mood. Heidi is incredibly welcoming, and makes everyone feel comfortable, no matter their fitness level. If you're looking for a workout that's effective, uplifting, and something you'll actually look forward to, I can't recommend these classes enough! The Worx classes are also amazing. It's a fantastic workout every time and the instructors are encouraging and engaging. Highly recommend!
• KS

  kajal sahutra

  Jul 4, 2026
  1.0
  Our experience with this gym was really bad. I and my partner joined gym and we hardly went there for a week but we didn’t like there as all the equipments were always busy you hardly can find space there and when we canceled the membership it was month to month and on the very first month we requested to cancel it as we were aware of the charges for next month but they charge us the annual enhancement fee also. When we try to talk to manager there she wasn’t even listening to us i find it really rude. *Not recommended*…
• JT

  Joshua Todd

  Jun 30, 2026
  1.0
  Tried to sign my son up as a new client when we met Sid, the world's worst mumble rapper at the front desk. Asked him what offers are available and plans for my son and he was more interested in two guys that came in behind us at first. Finally took us to a desk and started mumbling through plans that are twice the cost of any other gym in Nanaimo. Said "this is the best time to get a membership, lots of good deals!" Then proceeded to explain nothing of the sort. Couldn't spell anything right on the computer after spelling out each word 3 times to him as my son really wanted to go there. So I said ok finally, after asking 4 times, are those all the options and he finally said oh there's a $25 a month just gym one. Then when he thought my son was signing the form he quickly mumbles something about an annual fee and some other fee. I stop my son's hand and say what? He quickly mumbles again and we realize there's a $60 annual fee and some other fee I still can't understand mumble rap sid states...so I say forget it. He says fine whatever.... The place is dark, dirty, smells and mumble extraordinaire Sid the front desk guy really could care less about a new client. DO NOT GO HERE! Definitely cleaner, cheaper and less smarmy options around town than this place!

Frequently Asked Questions About Fitness World