Brand Certified
National Seating & Mobility
4.5(67 reviews)
Certified by National Seating & Mobility • Jul 05, 2026
Business Details
1495 Dilworth Drive, Kelowna, BC
V1Y 9N5, Canada
Certified by National Seating & Mobility • Jul 05, 2026
(250) 860-9920
Certified by National Seating & Mobility • Jul 05, 2026
https://locations.nsm-seating.ca/bc/kelowna/1495-dilworth-drive
Certified by National Seating & Mobility • Jul 05, 2026
About
Certified by National Seating & Mobility • Jul 05, 2026
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- DebitAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Certified by National Seating & Mobility • Jul 05, 2026
Hours
Certified by National Seating & Mobility • Jul 05, 2026
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed
8/3/20268:30 AM - 5:00 PM
9/7/20268:30 AM - 5:00 PM
9/30/20268:30 AM - 5:00 PM
10/12/20268:30 AM - 5:00 PM
11/11/20268:30 AM - 5:00 PM
12/25/20268:30 AM - 5:00 PM
12/28/20268:30 AM - 5:00 PM
1/1/20278:30 AM - 5:00 PM
Reviews
4.5
67 reviews
5 stars
58
4 stars0
3 stars0
2 stars
3
1 star
6
- SLShaydon LarrettMay 28, 20265.0Awsome company great team to work withđź‘Ťđź‘Ťđź‘Ťđź‘Ťđź‘Ť
- LTLouiza ThwaitesMay 25, 20265.0Great store. Lots of selection. We went looking for a walker and the lady who helped us was very knowledgeable and friendly and patient. My mother has Alzheimer's and repeated herself, staff was very patient. We picked out some walker accessories (cup holder etc) and they installed them onto the walker while we waited. Great store. Great staff. Great value!! Thank you!! Would highly recommend!
- FBFran BergMay 2, 20265.0Our experience with Graham and the team from NSM from first contact to completion of the installation of our stairlift has been phenomenal. Jen was the main installer. It was obvious that she had installed many stairlifts. When we had a question the next day about using it Graham and Jenn were happy to come over and go over it with us, and more. We would definitely recommend NSM.
- TZT ZMar 3, 20265.0I highly recommend Graham. He was extremely knowledgeable, patient, and supportive, and he helped my family member immensely in finding the right mobility solution.
- MBMary BMar 2, 20265.0I had some items delivered and set up by Colton and he was so pleasant. He was on time, didn’t feel like he rushed me, it was so nice to see that type of work ethic in a younger fellow.
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What types of mobility solutions does National Seating & Mobility offer?
National Seating & Mobility provides one-of-a-kind mobility solutions such as stair lifts, vertical platform lifts, wheelchair ramps, ceiling lifts, grab bars, bathroom modifications, overhead lifts, and elevators designed for comfort, safety, and client synchronization.
Where is National Seating & Mobility located?
National Seating & Mobility is located at 1495 Dilworth Drive, Unit 4, Kelowna, BC, V1Y 9N5, Canada.
What are the business hours for National Seating & Mobility in Kelowna?
The business operates Monday to Friday from 8:30 AM to 5:00 PM and is closed on Saturdays, Sundays, and certain holidays.
How can I contact National Seating & Mobility?
You can contact National Seating & Mobility by phone at +1 250-860-8920, toll-free at +1 833-676-6683, or via email at kelowna@nsm-seating.com.
Does National Seating & Mobility provide installation and repair services?
Yes, National Seating & Mobility offers equipment sales, installations, pick up, delivery, repairs, assessments, and wheelchair fitting services.
Is National Seating & Mobility accessible for wheelchair users?
Yes, the location has wheelchair accessible elevators, seating, and restrooms, ensuring easy access for wheelchair users.
Which nearby businesses might be useful to visit before or after seeing National Seating & Mobility?
Nearby you can find KONE Elevators & Escalators for elevator services, Rusty's Steakhouse for dining, and Mary Anne's Kitchen and Bath for home improvement shopping, which may be convenient for combining appointments or errands.
Are there other related medical supply stores near National Seating & Mobility?
Yes, there are other National Seating and Mobility locations nearby offering surgical appliances and medical supplies.
What leisure or health-focused places are close to National Seating & Mobility?
Aspire Health & Performance, a gym and health coaching center, is nearby and could be ideal for clients interested in active life and health support.
How can the nearby transportation or business areas affect my visit to National Seating & Mobility?
Being located in Kelowna with multiple nearby business services and dining options like Rusty's Steakhouse enhances convenience for visitors, allowing easy access to appointments alongside other errands or meals.
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