LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
The sales associates are very professional and helpful beyond belief. If you have any issues they will work with you to figure them out, and truly go above and beyond. My experience here was absolutely wonderful!
JR
Jasika Rai
4 days ago
5.0
I had a great experience at LensCrafters! The staff was very welcoming, patient, and helpful throughout the entire process. Mattea took the time to answer all my questions and helped me find the perfect pair of Meta glasses. The service felt professional and efficient, and I’m very happy with my purchase. Highly recommend this location for anyone looking for quality eyewear and excellent customer service!
PS
Paul Stevènson
May 13, 2026
5.0
I purchased Nuance glasses frim the Kelowna outlet of Lens Crafters. I received competent, patient, and thorough assistance from a very busy Evan. Still he found the time to set everything up for this senior, making certain all was working well with my glasses paired to the phone aoo. Fair play to you. Thank you.
DL
Doug Lang
May 9, 2026
2.0
This location has good, attentive in-person staff; however, no one answers the telephone. We tried to make arrangements by phone to pick up new glasses, but we could not reach anyone. After two days and a couple of dozen attempts, we gave up. This forces us to travel to the store, which is 70 kilometres away, without sufficient information. Lenscrafter, you can do better than this...hire some more staff!
AM
Ashhad Memon
Apr 26, 2026
5.0
We recently purchased sunglasses for both myself and my wife, and the experience was excellent from start to finish. Ravneet, who assisted us, was absolutely amazing. She was friendly, knowledgeable, and took the time to really understand what we were looking for. Her recommendations were spot on, and she made the whole process easy and enjoyable. It’s clear she genuinely cares about her customers and goes the extra mile to ensure satisfaction. We’re both very happy with our purchases and truly appreciate the outstanding service. Highly recommend!
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
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