LensCrafters

Reviews

• SB

  Scott Belsey

  1 day ago
  5.0
  Dealt with Suhani who helped me with getting new prescription lenses for my Meta sunglasses and regular glasses and she was great.
• QR

  Querlei Filho Ribeiro

  3 days ago
  5.0
  Emmanouel provided THE BEST service. He was super kind, helpful, and friendly. He’s knows everything about the Meta, and oriented us through the replacement process. Thank you so much, Emmanouel!
• FB

  Felipe Borges

  3 days ago
  5.0
  We enjoyed a rewarding visit to LensCrafters Coquitlam Mall. Emmanouel, the store representative, proved attentive, considerate, and knowledgeable about the available products. We plan to return certainly. Thank you!
• SV

  Shervin VOV

  Jun 24, 2026
  5.0
  I just ordered and received new prescription glasses. Suhani was super helpful, friendly and patient and overall I'd say its one of the best stores if you're looking for glasses. It was my first time coming here and it definitely won't be my last.
• CP

  Curt Petrovich

  Jun 17, 2026
  1.0
  Of the three eyeglass purveyors in Coquitlam mall I visited on a weekday afternoon, LensCrafters was easily the winner in a competition of which had the most indifferent and uninformed staff. After five minutes of scanning the racks for a simple pair of men’s black acetate frames in a virtually empty store that seemed to have several sales people, one finally came up to me. When I explained what I was looking for and included the measurements such as arm length to help narrow it down, it was clear they weren’t prepared for an informed customer. Their first response was “I don’t think we have anything like that”. However in my perusal of the displays I’d seen a PRADA frame that matched the general description. I told them. But I also said I was looking for something that wasn’t so visibly branded that it was like wearing a billboard on my face. Dully, they said it they’d “check” but it was going to “take a few minutes”. They turned away and began talking to another employee. I wandered the store for several more minutes before deciding to leave. I had planned to buy a pair of RX sunglasses along with the dailies I was looking for. I anticipated dropping $1000 for both pairs and lenses. The sales person didn’t know that, obviously. But their palpable disdain for trying to help me cost them a customer and earned this review. They have racks of Oakley and Versace, etc but good luck finding anything stylish and understated. And shop around.

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