Club16 Trevor Linden Fitness

Reviews

• PH

  Parsa Hit

  4 days ago
  1.0
  ⭐☆☆☆☆ Very disappointed with how my billing issue was handled. Before my payment was due, I went into the club and asked an employee to change my payment method from my debit card to my credit card. The employee confirmed that the new card had been added and that my old debit card had been removed from my account. Despite that, Club16 still attempted to charge my old debit card. Because of their billing error, I was charged a $21 late fee by Club16 and a $20 NSF fee by my bank. When I brought the issue to the manager, the only solution offered was gym credit. Unfortunately, I had already cancelled my membership, which the manager was aware of, so gym credit was not a meaningful solution. I simply asked to be reimbursed for the $41 in fees that resulted from the incorrect billing. I'm now forced to escalate the matter to corporate because the issue could not be resolved at the club level. Mistakes can happen, but taking responsibility and fairly compensating customers is what matters. I hope corporate will resolve this situation appropriately. There's no option for 0 stars unfortunately.
• SS

  Stuart

  5 days ago
  5.0
  Love the experience and the customer service at this location. Always greeted and feel welcome by Alena and Parnia (the front end is fantastic), and they are sales but Nadia and Kaylin are magnificient in these areas as well. The over all quality and cleanliness has been raised the last couple years as well. Alex definately knows what he’s doing. Outstanding
• FZ

  farhad zamani

  Jul 3, 2026
  5.0
  Great gym with a friendly atmosphere! Elmira, one of the team members, is amazing. She’s always welcoming, kind, and helpful, and she makes every visit a positive experience. Excellent customer service. Highly recommend!
• CB

  Christine Baulcomb

  Jul 2, 2026
  5.0
  Maya & Ethan always greet me with a bright smile that makes me feel welcome at Club16 I enjoy going to SHEfit to do my work out! It’s always great to take advantage of the hydromassager & Cocoon!
• PR

  Phoebe Rana

  Jun 22, 2026
  5.0
  I’ve been going to Club 16 for many years and recently had the opportunity to receive a complimentary training session arrange by the manager, Alex. My personal trainer, Mae, was professional, knowledgeable, and patient throughout the session. Even though the training lasted only 60 minutes, I was able to see immediate results and I learned techniques that helped me work out more efficiently and effectively. I have also seen others who were trained by Mae achieve noticeable and amazing results, which further demonstrates her skill and dedication as a trainer. Mae is definitely an asset to Club 16 and would be a valuable addition to any fitness facility. Her expertise, professionalism, and encouraging approach made the session both productive and enjoyable. I highly recommend with a personal trainer, whether you’re just starting your fitness journey or looking to take your training to the next level. Thank you, Alex and Mae, for the excellent support and outstanding experience,

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