Club Pilates

Reviews

• FA

  Farnoush Ahmadi

  1 day ago
  1.0
  I am extremely disappointed with my experience. Before enrolling, I clearly explained that I would be travelling for several weeks and would not be able to attend classes right away. I was repeatedly encouraged to pay in advance and reserve my classes for later. At no point was it clearly explained that I was signing up verbally for a three-month membership commitment with monthly payments and a $100 early cancellation fee. Unfortunately, due to my travel and busy scheduled , I needed to cancel before ever starting my membership. I never attended a single class under the membership starting at mid July , yet my credit card was charged including a $100 early termination fee. Even in their email, they acknowledged that there had been a misunderstanding, yet they still refused any refund. My advice to anyone considering joining is to read every policy very carefully and ask detailed questions and fully understand everything before providing any credit card information . My experience was that the membership terms were not explained clearly, and resolving the issue afterward was extremely difficult to accomplish with disrespectful and unprofessional customer service .
• LM

  Luisa Vargas Machuca

  May 9, 2026
  5.0
  As a pilates newbie, it took me a while to find a place where I felt challenged, supported, and encouraged. I've done a lot of sports and workouts in my life, but this is the first time I've found a team and place nicely set up to build a community (with no pressure). All the trainers and staff members are super helpful! 💛👏🏽
• DJ

  Dr. Drew Jamieson

  May 7, 2026
  5.0
  Beautiful studio with a very high-end feel from the moment you walk in. The equipment, lighting, and overall ambiance are top notch and make it a great environment to train in. The instructors all bring different backgrounds and styles, which gives a really nice variety from class to class and keeps things fresh. The staff are incredibly organized and on top of things, which makes communication and scheduling very easy. The online booking system is simple to use, pricing is excellent for the quality of the experience, and overall it’s been a fantastic addition to my routine. Despite being one of the few guys in the classes, I’ve been really enjoying it. It’s been great for mobility, core strength, control, and overall movement quality, and has complemented my other training really well.
• DE

  Dr. Amber Eckel

  May 7, 2026
  5.0
  Awesome instructors & great staff. Good variety of types & times of classes. I am currently doing 1x/week and enjoying it. Do wish there was also a punch-pass (ie 10 pack) option!
• EH

  EA Han

  Apr 27, 2026
  5.0
  I have a disc protrusion and was quite worried if this would even work for me and it has. I'm in my fourth month now and I've done 27 classes (tried Reformer Flow, Center + Balance, Circuit, Suspend, Cardio Sculpt). I actually find the reformer helps align me when I feel out of sorts especially after the leg routines with feet in straps. The straps help support me, but they also challenge me to get stronger. No two classes are the same. Glad we have a Club Pilates location in North Burnaby!

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