Capital Dental Group

Reviews

• LE

  Lori Eppler

  2 days ago
  5.0
  Dr’s Willis, Dr Casteen, dental assistants and all auxiliary staff have been absolutely amazing. They take time to do the job right, make sure you’re comfortable and explain everything from start to finish (including billing). I am one who has always dreaded the dentist but this office has turned all that around. I would highly recommend this office to anyone but especially those who have a fear of the dentist. I love that there is so much camaraderie between staff. While still being handling work in a professional manner, they keep the office light and jovial. There are so many different personalities in one place and yet they all work so well with each other. I rarely have to wait more than 10 minutes after checking in and on the couple of occasions it has happened, they’ve always been upfront that they are running a bit behind.
• MR

  Missy Rico

  6 days ago
  1.0
  I’m very disappointed with my experience. My appointments were repeatedly scheduled with different dentists, and each one gave me a different diagnosis and treatment plan. I was asked to pay $2,000 in advance for a root canal and crown, but when I came in for the procedure, they told me I now needed a completely different treatment that would cost thousands more. The most frustrating part was the constant change in information. One dentist said the root canal could still be done with a 50/50 chance of lasting 1–5 years, but another staff member later claimed it might only last six months. It felt very disorganized and inconsistent. In the end, I asked for a refund because I no longer felt confident in the treatment plan. Now I have to wait several days to receive my money back, and my insurance was already used for the appointment. If you go here, be aware that you may see different dentists each time, and their recommendations may not match.
• LF

  luisiana figueroa

  Feb 26, 2026
  4.0
  Been here a couple of times with Dr. Safarian, love that he explains what/why we should take care of first. He’s as gentle as can be, you can barely feel the numbing needle! His assistant Gabby is my favorite. I got Monique once and she’s also amazing! Also had a root canal done by Dr. Sirjani and it was great no problems, he has a bit of a heavy hand but he’s quick and makes sure you are numb numb. It was a coincidence that his assistant is a Gabby too, I love that she explained everything. All the staff is nice and makes sure you’re ok thru the whole procedure. My favorite receptionists are I think her name is Ashley and Chris. Orthodontics hasn’t been the best with my 15 year old but they have a new Doctor so we’ll see how that goes…
• PP

  Pritee Phogat

  Feb 23, 2026
  1.0
  What began as a routine annual dental screening in November turned into a very concerning experience. During my initial visit, I was told I had five cavities. However, when I returned to have the fillings completed, I was informed—while the dentist was actively working—that there were actually six cavities. The treatment plan continued to change during the procedure, progressing from five fillings to six, then to one crown, and at one point even two crowns. I was asked to sign multiple financial and treatment consent documents throughout the process. When I questioned the need for the second crown, I was told we could “wait on it.” My lower right tooth, which already had a filling and was not causing any symptoms, was said to have a small cavity on the periphery. Without prior discussion, the dentist removed the existing filling and proceeded in a manner that resulted in recommending a crown. Only after the cavity was cleaned out was I informed that a crown was necessary, and I was asked to sign additional financial documents. The cost estimates were repeatedly revised—first for five fillings, then six, then six fillings with one crown, and eventually six fillings with two crowns—creating confusion and concern. After placement of the temporary crown, I experienced persistent discomfort. I returned to the office at least three to four times, including one emergency visit, because I was unable to chew on that side due to pain. I eventually informed the front desk that I wished to change my dentist going forward because I felt the treatment approach was overly aggressive. Despite ongoing symptoms and concern for possible pulp inflammation, the permanent crown was placed. I was advised to wait one to two months and return if symptoms persisted. By the end of February, the pain had worsened to the point that it occurred even without chewing. Recent imaging now shows an infection, and I have been told I will likely require a root canal. What started as a routine annual screening and simple fillings has resulted in multiple visits, significant financial expense, considerable pain, and now a dental infection. This has been a deeply frustrating and distressing experience. Additionally, my husband had a concerning experience during his procedure as well. He was initially informed that he might require a root canal. However, at a later date, the dentist contacted him and stated that no further treatment was necessary. This inconsistency further added to our concerns regarding the accuracy and reliability of the treatment recommendations provided. I was assured that the office manager would reach out to me regarding this matter; however, I have yet to receive any call or follow-up.
• OG

  Olivia Garrison

  Feb 22, 2026
  1.0
  I waited 30 minutes in the lobby without a single person acknowledging that I was there or speaking to me after checking in at the kiosk. I finally decided to call the front desk from my car, and waited another five minutes on hold to speak to someone. After almost 30 minutes past my appointment time and no human interaction, I was not gonna wait any longer or allow the dental office to charge my insurance for an appointment that clearly wasn’t gonna happen in a timely or respectful manner. When an office is busy, it’s common courtesy to pull the patients up to the desk, Let them know about how much behind they are, And ask them for their patience. It’s not common to just say nothing and allow people to wait with no word I’ve never even been to this dentist before it was my first time