Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
163 reviews
5 stars
159
4 stars2
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their outstanding, friendly, and professional service, highlighting individuals like Oscar, Octavio, and Mary for their helpfulness and patience.
Knowledgeable Staff
Many reviews noted the staff's expertise and ability to provide thorough explanations and assistance in selecting the right eyewear.
Repair Services
The business received positive feedback for its efficient repair services, with several customers expressing satisfaction with quick fixes and adjustments to their glasses.
Overall Experience
Customers reported a welcoming and pleasant shopping environment, often mentioning their intention to return due to the positive experiences they had.
Product Variety
The store was recognized for having a wide selection of glasses and frames, which customers appreciated during their visits.
- EREJ RamirezNov 10, 20255.0Outstanding customer service
- QCQueenie ChanOct 19, 20255.0Casandra provided outstanding service during my visit! She was extremely helpful and patient while helping me choose the perfect pair of sunglasses. Her knowledge and friendly attitude made the whole experience enjoyable. When I needed an adjustment, Casandra went above and beyond to fix my sunglasses right away — no hassle, just excellent service. Casandra is awesome! I really appreciate her professionalism and care. Highly recommend her to anyone shopping at Lencraft!
- DRDaniel RatliffSep 4, 20255.0Dedrick from the lens crafters located inside the Macys at Santa Anita mall was a great help. Perfect fix
- SOSolomon OrtizAug 23, 20255.0Oscar Ramires and his team Dedrick and Kassandra were all amazing. Thorough, patient, kind and super professional. Oscar is amazing in his knowledge and customer service. Very impressed with him and his communication skills. Dedrick and Kassandra were involved and also very professional. This small group was amazing and very detailed oriented. My wife had several prescriptions for optical and sunglasses. We were going to go to the mall LensCrafters but we’re in Macy’s and went there instead and we’re very happy with the patience and knowledge and education we received. Excellent job Oscar and Dedrick and Kassandra.
- JPJean PazAug 6, 20255.0Thanks to Dedrick Cruz for salvaging my favorite glasses! I can see again with minimal down time! If you ever need anything repaired last minute late in the day or anytime of day LensCrafters inside Santa Anita is the place to go! Jean P
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at Macy's in Arcadia offer?
They provide comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyeglass brands.
Which designer brands can I find at LensCrafters at Macy's?
You can find designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Tiffany & Co., and more.
Does LensCrafters at Macy's accept vision insurance?
Yes, they accept most vision insurance plans such as EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and all prescriptions are welcome.
What are the operating hours of LensCrafters at Macy's in Arcadia?
Open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Can I schedule an eye exam appointment online for LensCrafters at Macy's?
Yes, appointments can be scheduled through their quick link URL at examappointments.com specific to their office number 8481.
Is LensCrafters at Macy's wheelchair accessible?
Yes, the location has a wheelchair accessible entrance.
What payment methods are accepted at LensCrafters at Macy's?
They accept debit and credit card payments, including Android Pay and Apple Pay.
Where is LensCrafters at Macy's located?
It is located at 400 S. Baldwin Avenue, Suite 100, in Macy's - Santa Anita, Arcadia, CA 91007.
What nearby stores can I visit before or after my appointment at LensCrafters at Macy's?
You can visit nearby stores such as Sunglass Hut at Macy's for more sunglasses options, Finish Line for shoes and clothing, and Macy's department store itself for a variety of retail selections.
Are there nearby dining options near LensCrafters at Macy’s in Arcadia?
Yes, nearby dining includes Ramen Nagi for Japanese cuisine, Mixabowl for Korean barbecue, and California Pizza Kitchen for American-style pizza and fast food.
What nearby places offer beverages or snacks around LensCrafters at Macy’s?
Nearby spots like Juice It Up provide tea and smoothies, and Wushiland Boba offers bubble tea and coffee shop options for refreshment.