LensCrafters

4.8
605 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
400 S Baldwin Ave, Arcadia, CA
91007-1900, United States

Hours

Reviews

4.8
605 reviews
5 stars
566
4 stars
5
3 stars
3
2 stars
5
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Tiffany, Jose, and Brittany.

Repair Services

Customers appreciated the quick and efficient repair services provided, often at no charge, highlighting the helpfulness of staff in fixing glasses.

Transparency Issues

Several reviews expressed concerns about unclear pricing and unexpected charges, suggesting a lack of transparency in billing practices.

Mixed Experiences

While many had positive experiences, some customers reported negative interactions with sales staff and issues with service quality.
  • CN
    Clarke Ng
    Dec 27, 2025
    5.0
    Amazing service from Rafa. Would definitely go back and recommend to friends
  • DS
    DJ Scorza
    Oct 30, 2025
    5.0
    easy adjustments on frames even if you didn’t purchase them at the location or even with the company, super friendly staff
  • MM
    Melissa Martinez
    Oct 23, 2025
    5.0
    We had a vision emergency and they were so helpful to save the day! Thank you
  • JB
    Jovani Barajas
    Oct 18, 2025
    1.0
    pushy salesman
  • DR
    Daniel Ratliff
    Aug 31, 2025
    5.0
    Anne Marie was very sweet. I stepped on my glasses and jacked them up a little. She fixed in no time. Thanks!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.