Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
251 reviews
5 stars
213
4 stars
7
3 stars3
2 stars
5
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Jason, Patty, and Rio providing exceptional service.
Repair Services
Numerous reviews highlighted the quick and effective repair services offered, often at no charge, which left customers feeling satisfied and appreciative.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences related to service delays, incorrect information, and issues with prescription orders.
Professionalism
Overall, the staff were described as professional and knowledgeable, contributing to a generally positive atmosphere in the store.
Accessibility Issues
A few customers expressed frustration with accessibility, including long wait times and difficulties in communication regarding their orders.
- MVMelinda Vigil6 days ago5.0They got me back to seeing in a blink of a eye
- EMErik MillerNov 11, 20255.0Yesterday evening I was at South Shore Center and stopped by LensCrafters to see if someone could adjust some inexpensive frames purchased elsewhere. Patty helped me out and told me there was no charge. She also gave me a set of silicone pads to help make the frames more comfortable, no charge for those either. The experience couldn't have been more pleasant.
- JRJoseph RestagnoNov 7, 20255.0My wife’s glasses had lost a screw so I took the glasses into the Alameda LensCrafters store though we bought the glasses elsewhere. Jessica greeted me and she was very friendly and helpful. If all we needed was a new screw they could help. Even though the repair required more than a screw, Marc was able to fix a clasp and replace screw. Glasses were good as new and they wouldn’t take any payment. Great service and free. Very rare these days. So thankful to Marc, Jessica and LensCrafters.
- MBMa BobbyNov 7, 20255.0Five-star service, excellent attitude. They resolved my smart glasses warranty replacement issue in a short time.
- KSKevin SikoraNov 5, 20255.0My glasses weren't fitting right. I walked in and they adjusted them within 10 minutes, free of charge.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What eye care services does LensCrafters at Southshore Center offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health and more.
What are the store hours for LensCrafters in Alameda, CA?
LensCrafters is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Can I pick up my eyewear in-store at LensCrafters?
Yes, LensCrafters offers in-store pickup for eyewear orders.
What types of payment does LensCrafters accept?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Where is LensCrafters located in Alameda?
LensCrafters is located at 2202F S Shore Center, Alameda, CA 94501-8062, inside the Southshore Center shopping mall.
What popular stores are near LensCrafters at Southshore Center?
Nearby popular stores include T.J.Maxx, Kohl's, Carter's, Payless ShoeSource, and Sephora, making it convenient to shop for clothing, shoes, and cosmetics before or after your eye care visit.
Are there dining options near LensCrafters in the Southshore Center?
Yes, nearby dining options include Monkey Thai Restaurant & Bar, Rita's Italian Ice & Frozen Custard, Bowl'd BBQ, China Gourmet, and Bagel Street Cafe, great for a meal or snack after your appointment.
Is LensCrafters accessible for wheelchair users?
Yes, LensCrafters has a wheelchair-accessible entrance for customers with mobility needs.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam appointment online via LensCrafters' appointment link or visit their website for more information.