Carbon Health Urgent Care Alameda - Bridgeside Center

Reviews

• MH

  Marie Henderson

  Feb 12, 2026
  5.0
  I came this morning because I was suspecting a UTI. I almost wish I had those more often (but of course, I should not because it is not pleasant to have) just to see the doctor there. Everybody is so friendly, knowledgeable and efficient. And they explain everything perfectly! Everybody should have a doctor like them!!🤩🤩
• OV

  Olena Volotska

  Feb 9, 2026
  5.0
  Great availability, easy check-in, and very friendly staff. I received good care here.
• NS

  Nafiseh Sedaghat

  Feb 6, 2026
  1.0
  We visited this center last weekend for my daughter’s cough. Although we had an appointment scheduled for 3:15 p.m., we didn’t see the doctor until around 5:15 p.m., and then waited more than 45 minutes in the exam room after her vitals were taken. The doctor prescribed medication for five days and said a flu swab test would be done, with results expected within 1–2 days. We were told to continue the medication if the result was positive and stop it immediately otherwise. It has now been six days, we gave the medicine to my daughter completely without knowing the results, and we still haven’t received any update!! I’ve called multiple times but have either been on long holds or unable to reach anyone. Overall, the lack of communication and long waiting times were frustrating, especially when it involved a young child. I hope the center improves its follow-up and responsiveness for patients.
• AB

  Anton Bredykhin

  Jan 25, 2026
  1.0
  There’s nothing urgent at this urgent care. They allow you to book any time you want, and then make you wait an hour to see anyone.
• BK

  Bruce Knopf

  Jan 24, 2026
  5.0
  It was easy to make an appointment, I was seen promptly, and the physicians assistant, PA, that I saw, explained everything and answered all my questions, he took his time and was patient, he was informative, and I feel confident in the treatment I received. I would definitely go back to this location if I had the need.