LensCrafters

Reviews

• PF

  P Fry

  1 day ago
  5.0
  I recieved AMAZING service from KiKi at LensCrafters West Ed Location phase One. I needed a small repair done on my reading glasses and she did an outstanding job and was so polite, friendly and professional. She made my day!
• CP

  Clarita Pajarillo

  Aug 7, 2026
  5.0
  I had a wonderful experience buying my new glasses at Lens Crafters WEM Phase 3 The sales associate, (Chris) was welcoming, friendly, and very patient while helping me choose the right frames. Excellent customer service!
• JC

  Jayleen Crier

  Aug 5, 2026
  5.0
  Purchased a pair of black/gold Dolce and Gabbana frames here in 2023, the prescription lens are immaculate i can see 3 fields away and very close ranges. The frames are amazingly made, i got insurance on them just in case! This year 2026 I went to FYI doctor jasper ave due to lack of any new D&G styles at Lenscrafts. I ended up leaving FYI doctors with the ugliest ugly Betty glasses because apparently my face symmetry didn't fit the luxury brands I wanted. I also can't see 3 fields away nor far/near distances with these new ugly betty glasses, im squinting alot with FYI doctors glasses compared to LenseCrafters. FYI doctots butchered my eyes, frames and prescriptions so badly! Please help me LenseCrafters, i'm wearing the D&G glasses again; although they are amazing it would be impossible to put 2 years of daily usage into them!! #savemyeyes
• MM

  Maria

  Aug 5, 2026
  5.0
  We had the pleasure of having our eye exams today as well as getting new new lenses and frames! We were graciously assisted by the lovely Parastoo!! Very kind patient efficient and made our experience quite enjoyable!! Thank you Parastoo!! 😊
• RH

  Rylie Hazlett

  Jul 28, 2026
  5.0
  This is the best place to come get your eyes checked, and pick out the perfect glasses for yourself. They have a great staff of eye doctors, super friendly and informative, got me in and out of my eye exam in less then 20 minutes with no prior appointment made. Dr. Jasmine Li was a wonderful doctor. Afterwards I got redirected to the front where I was able to pick out frames for myself. They have a huge variety to choose from, with many different brands, styles and colours, which seemed almost overwhelming at first, and if it wasn’t for one of their amazing sales associates, Jasmina, I wouldn’t have had a clue where to start. Jasmina helped direct me to shapes and sizes to look for in terms of my face shape, and colours that would match my eye colour and complexion. She felt like my own personal eyeglass stylist - the whole experience so much fun and it was almost like she was reading my mind with what I wanted and what looked good. I also never once felt like she was trying to upsell me, or sell me something not worth the money. She had my full trust from start to finish. On top of the great hospitality and selection this place has to offer, they also have a 50% discount on frames AND lenses for I believe people under 20 but I’m not 100% sure about the restrictions on that discount. Either way, I had an amazing experience here. I will definitely be coming back to this Lens Crafters, and Jasmina again anytime I need anything to do with glasses. Definitely check this place out!

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