StretchLab

Reviews

• ML

  Megan Lawther

  Jun 27, 2026
  5.0
  I originally came in with a gift card and fully planned on it to be a one-time experience. After my appointment with Tyson, I left with a membership. And not because I felt pressured in any way, but because the experience was that good. Tyson is incredibly knowledgeable and takes the time to thoroughly explain each stretch, why it's being done, what the intended outcome is, and why it matters for your overall health and mobility. I really appreciated understanding the "why it matters" and "what will be different". He's also extremely professional, empathetic, and it's obvious how much he truly cares about his clients and their wellbeing. On top of that, he's a fantastic conversationalist, which makes the appointment fly by. If you're looking for someone who is skilled, caring, and genuinely invested in helping you feel your best, I highly recommend Tyson.
• BA

  Baller Achal

  Jun 26, 2026
  5.0
  Dylan is superb he has been able to not only help with my sciatica pain but was also able to help with just being a friend and talking to me. He is seriously one of the best and I can’t wait for my next appointment with him. He also was talking to me about basketball and he had some interesting takes on that (I think he’s wrong) but he’s pretty funny about it Would definitely recommend him!
• FN

  Fain Nguyen

  Jun 26, 2026
  5.0
  I have very stiff hips and its hard to rotate consistently with my golf game. A friend of mine recommended Dylan and unfortunately I live a little far but the visit occasionally is definitely worth it. I have built a trust with Dylan on how to have better hip mobility and knee flexion and through out the golf season I feel more flexible. The place is spacious but not private (which I don't mind) and everyone is pretty attentive and nice. Can't wait to come back and book with Dylan again.
• RR

  Ricky Ross

  Jun 25, 2026
  5.0
  I’m not the type of person to go to places blindly, but I decided to take a chance on StretchLab. I decided to book with Dylan & all I’m going to say is, I’m really glad I did. One thing I really admired is how much passion he shows in what he does. You can tell that he worked hard to perfect his craft by how much knowledge he has & how precise he is when treating you. Lastly, I did end up leaving feeling more flexible & the pain I was feeling when I walked in was basically gone. I definitely recommend going to StretchLab & booking with Dylan, keep up the great work!
• MA

  Mohammad Asif

  Jun 7, 2026
  1.0
  I am extremely disappointed and concerned with the business practices of this company. I formally cancelled my services on January 17, 2026, and received written confirmation of that cancellation on January 19, 2026. Despite this, the company has continued to charge my WestJet Mastercard $796.95 on the 25th of every month, including charges continuing into June 2026. This is unacceptable. Based on my experience, the company’s cancellation process and billing practices appear misleading and unfair. On the first day, customers are told they can cancel at any time and that unused appointments may be saved for the future. However, once a customer attempts to cancel, the company appears to rely on hidden or unclear policies to continue charging the credit card. I consider these continued charges unauthorized, and I am now preparing to report this matter formally. I will be providing all documentation, including my cancellation request, their confirmation, credit card statements, and related communications, to my legal team for review. I am also considering filing complaints with the appropriate consumer protection authorities and Alberta Health, particularly because businesses operating in health-related services must be held to a higher standard of transparency, fairness, and accountability. In my opinion, these types of practices can seriously harm vulnerable customers, including seniors, people with disabilities, and individuals who may not have the ability or resources to fight repeated unauthorized charges. Unless this matter is resolved immediately, including cancellation confirmation, a full refund of all charges taken after January 19, 2026, and written confirmation that no further charges will be processed, I will proceed with formal complaints and make my experience public using all available lawful channels. I strongly urge anyone dealing with this company to carefully review all contracts, cancellation terms, and credit card authorizations before signing or continuing services.

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