Connect Hearing Calgary - Douglas Square

Reviews

• SR

  Shel Robson

  Apr 7, 2026
  5.0
  I live in Lethbridge where there is no Connect store. I mailed my hearing aids to this store and the terrific staff took care of everything and shipped them back, saving me over $100 in fuel . I am grateful for the wonderful service I received!
• DS

  Delores stotz

  Jan 9, 2026
  5.0
  My experience was great. They helped me with my hearing aids. When the first ones didn't work me they got me other ones to try and they work very good.
• TE

  Tony “Trini” Edwards

  Mar 1, 2023
  5.0
  Awesome company, very friendly and compassionate
• DT

  Dave T

  Feb 26, 2022
  5.0
  As Stewie from Family Guy once said...."I Don't Like Change!". Well...after Mr (Dr??) Bart Eagle retired...I was at a loss. Bart knew me and what I required when it came to my hearing aids. I received Barts Farewell card in the mail and stating that Dr Fennell would be taking over his clients. I was very nervous (well not that nervous) calling to a new person to handle my hearing aids. I required a receipt from a hearing aid purchase I had a few years ago...called Dr Fennells office, told them who I was and what I needed. He told me no problem...he has it covered and will track it down. 2 days later, there was an envelope in my door with the original reciept. Wow!!! door to door service!!! You never see that anymore. Sooooo...5 months down the road, my hearing aids were giving me grief, so i booked my appointment. When I got there, i was greeted and they took me in right away for my hearing test and with my visit with Dr Fennell. I showed her my hearing aids, one needed a new speaker, the other one needed slight tweaking. After everything was said and done, both hearing aids got new speakers. I was told that they needed to be replaced every 2ish years since oils and wax from ear will get into it an effect performance. Mr Bart never told me this....I was floored. So..in a nutshell, CHANGE IS GOOD! The entire staff 10/10!!! I look forward to my next visit in a few months time. I loved how professional they were and laughed at my cheesy joke! Cheers guys!!! You all rock at the Fennell Office!!!
• RM

  Rino Mihoc

  Jun 16, 2018
  5.0
  I recently had my hearing checked at Dr Diane Fennel’s hearing clinic. It was a great experience. Throughout the hearing test everything was explained to me thouroughly. State of the art equipment and my hearing results were printed, graphed, and explained. There is a frequency range that my hearing is not the best. I will definitely be going back for follow up hearing tests as I am aging and now I can track my hearing as time goes bye. And if I need a hearing aid down the road I would buy one from Diane Fennel.

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