Brand Certified
LensCrafters
4.8(476 reviews)
Certified by LensCrafters • Mar 01, 2026
Business Details
2002 Park Royal South, West Vancouver, BC
V7T2W4, Canada
Certified by LensCrafters • Mar 01, 2026
(604) 895-4421
Certified by LensCrafters • Mar 01, 2026
https://local.lenscrafters.com/canada/bc/west-vancouver/2002-park-royal-south.html
Certified by LensCrafters • Mar 01, 2026
About
Certified by LensCrafters • Mar 01, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Mar 01, 2026
Hours
Certified by LensCrafters • Mar 01, 2026
Reviews
4.8
476 reviews
5 stars
445
4 stars7
3 stars3
2 stars1
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff at LensCrafters are consistently praised for their friendliness, professionalism, and willingness to help customers find the right eyewear.
Expertise
Customers appreciate the knowledgeable staff, particularly mentioning individuals like Mehdi, Michelle, and Hashem for their guidance and expertise in selecting glasses.
Repair Services
Many reviews highlight the excellent repair services provided, with staff often fixing glasses for free and demonstrating a commitment to customer satisfaction.
Mixed Experiences
While most feedback is positive, there are a few reports of unsatisfactory experiences, particularly regarding communication and service during busy times.
- SSSara ShokriFeb 17, 20265.0I took my broken glasses here today and they gave it back like totally new in the span of twenty minutes, didn't even charge me for it. Thank you guys for a job well done.
- KSkamran shahrokhFeb 13, 20265.0I had an amazing experience at LensCrafters. From the moment I walked in, the staff were welcoming, friendly, and genuinely happy to help. They were very patient and careful when helping me choose the right glasses, making sure the fit, style, and lenses were perfect for my needs. The optometrist, Dr. Ali, was excellent—very professional, thorough, and easy to talk to. He explained everything clearly during the eye exam and made the whole process comfortable and stress-free. I also really appreciate their after-purchase service. Being able to come back for adjustments or any small fixes gives great peace of mind. Their selection of eyeglasses and sunglasses is impressive, with lots of styles to choose from. Every staff member I interacted with, even across different shifts, was cheerful, knowledgeable, and ready to answer questions. I highly recommend LensCrafters to anyone looking for quality eyewear and outstanding customer service.
- RSr samsFeb 1, 20265.0I had a great experience at LensCrafters thanks to Mehdi and Kiran. Mehdi, a manager I met at both Park Royal Mall and Coquitlam Centre, is patient, knowledgeable, and truly customer-focused. He explained my options clearly and provided honest guidance with no pressure. Kiran, a Licensed Optician at Coquitlam Centre, was also very kind and helpful. She took the time to help me choose glasses that suited both my budget and my style. After visiting several other optical stores, I decided to purchase three pairs of glasses from LensCrafters because of the excellent service. The Park Royal team is also very welcoming. Highly recommend! BRAVO! Lux Sams
- SDSara DavoodiJan 27, 20265.0We had a great experience purchasing our glasses at LensCrafters. I especially want to thank Mehdi, who was incredibly helpful throughout the process. He took the time to understand exactly what we were looking for and helped us find the right lenses and frames. Based on his experience, he also recommended options that we hadn’t even thought about, which made a big difference. His knowledge, patience, and professionalism made the whole experience smooth and enjoyable. I would definitely recommend LensCrafters, and especially Mehdi, to anyone looking for quality service.
- JSJim SwobodaJan 18, 20265.0This store and in particular this location continues to impress. Elahe did a great job and her sense of style, professionalism and technical skill is top notch. She nailed three options from across the entire inventory in only a few minutes and worked through the entire purchase process quickly and efficiently. Bravo.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in West Vancouver offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries designer brands like Prada, Burberry, Dolce & Gabbana, Ray-Ban Meta, and Oakley Meta.
Does LensCrafters direct bill insurance?
Yes, LensCrafters direct bills most insurance including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada.
What are the operating hours of LensCrafters at Park Royal South?
LensCrafters is open Monday to Wednesday from 10:00 to 19:00, Thursday and Friday from 10:00 to 21:00, Saturday from 10:00 to 20:00, and Sunday from 10:00 to 18:00.
How can I schedule an eye exam at LensCrafters in West Vancouver?
You can schedule an eye exam online via their scheduling link at https://www.lenscrafters.ca/ScheduleExamView?catalogId=11652&clearExams=1&langId=-1&storeNumber=A678&storeId=10852.
What should I bring with me to my eye exam at LensCrafters?
Bring your vision and medical insurance information, any current glasses, sunglasses, contact lenses, and any questions you may have.
Does LensCrafters in West Vancouver have wheelchair accessible entrance and payment options?
Yes, LensCrafters has a wheelchair accessible entrance and accepts both debit and credit card payments.
What nearby shops can I visit when I go to LensCrafters at Park Royal?
Nearby shops include Sunglass Hut for additional eyewear options, Maison Birks for jewelry, and Murchie's Fine Tea & Coffee for refreshments.
Are there any nearby banks close to LensCrafters in Park Royal?
Yes, CIBC and Simplii Financial banks are nearby, which can be convenient for banking needs before or after your visit.
What entertainment or dining options are near LensCrafters at Park Royal?
You can enjoy a meal at New York Fries - Park Royal or relax at Murchie's Fine Tea & Coffee, both close to LensCrafters.
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