Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
454 reviews
5 stars
424
4 stars
7
3 stars3
2 stars1
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for being friendly, helpful, and knowledgeable, with many customers highlighting specific employees like Mehdi, Michelle, and Hashem for their exceptional service.
Professionalism
Customers noted the professionalism of the staff, particularly in handling inquiries and providing assistance throughout the purchasing process.
Store Environment
The store was described as welcoming and well-organized, contributing to a pleasant shopping experience.
Repair Services
Many customers appreciated the quick and free repair services offered, showcasing the staff's willingness to assist even with items not purchased from the store.
Mixed Experiences
While most feedback was positive, some customers reported issues with communication and service during the eye exam process, indicating room for improvement.
- MSMohsen SaeediNov 3, 20255.0Store manager, Mehdi, and the sales associate, Nasim, are so professional and helpful. I strongly recommend their service.
- YRYevgeny RubelOct 26, 20255.0We had a great experience at LensCrafters, particularly Michelle was very helpful and friendly to work with, helping us pick styles and sharing her wealth of knowledge about the glasses! We ordered 2 pairs and highly recommend the location!
- NGN GhOct 19, 20255.0I had a great experience at LensCrafters in Park Royal! Mehdi helped me step by step to find the right glasses. He was super professional, friendly, and patient. Fantastic service—thank you, Mehdi!
- MMMj MadaniOct 19, 20255.0Great service, great management and great staff. We dealt with Mehdi and Ela, customer experience was as smooth and as great as possible. Highly recommended. Perfetco!!!!!!
- RSRupinder SidhuOct 18, 20255.0The whole process from my eye exam to buying my frames was seamless. The receptionist and optometrist were very personable and welcoming, on time and efficient. Nasim was fantastic, she took her time to explain the process and was extremely patient. I did not feel rushed or talked into a different direction, she listened and was really knowledgeable and welcoming. Thank you for helping my family and I today.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in West Vancouver offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries designer brands like Prada, Burberry, Dolce & Gabbana, Ray-Ban Meta, and Oakley Meta.
Does LensCrafters direct bill insurance?
Yes, LensCrafters direct bills most insurance including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada.
What are the operating hours of LensCrafters at Park Royal South?
LensCrafters is open Monday to Wednesday from 10:00 to 19:00, Thursday and Friday from 10:00 to 21:00, Saturday from 10:00 to 20:00, and Sunday from 10:00 to 18:00.
How can I schedule an eye exam at LensCrafters in West Vancouver?
You can schedule an eye exam online via their scheduling link at https://www.lenscrafters.ca/ScheduleExamView?catalogId=11652&clearExams=1&langId=-1&storeNumber=A678&storeId=10852.
What should I bring with me to my eye exam at LensCrafters?
Bring your vision and medical insurance information, any current glasses, sunglasses, contact lenses, and any questions you may have.
Does LensCrafters in West Vancouver have wheelchair accessible entrance and payment options?
Yes, LensCrafters has a wheelchair accessible entrance and accepts both debit and credit card payments.
What nearby shops can I visit when I go to LensCrafters at Park Royal?
Nearby shops include Sunglass Hut for additional eyewear options, Maison Birks for jewelry, and Murchie's Fine Tea & Coffee for refreshments.
Are there any nearby banks close to LensCrafters in Park Royal?
Yes, CIBC and Simplii Financial banks are nearby, which can be convenient for banking needs before or after your visit.
What entertainment or dining options are near LensCrafters at Park Royal?
You can enjoy a meal at New York Fries - Park Royal or relax at Murchie's Fine Tea & Coffee, both close to LensCrafters.