Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Park Royal, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in West Vancouver, BC store or visit us in store to see the range.
Location
Hours
Reviews
4.6
405 reviews
5 stars
355
4 stars
12
3 stars3
2 stars5
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for being friendly, professional, and attentive, with many customers highlighting individual team members for their exceptional service.
Eye Exams
Customers reported thorough and professional eye exams, with optometrists taking the time to explain procedures and address concerns.
Product Quality
While many customers were satisfied with their glasses, there were some complaints regarding the quality of lenses and adjustments, leading to dissatisfaction for a few.
Value for Money
The business was noted for its competitive pricing and promotions, with many customers expressing satisfaction with the value received for their purchases.
Overall Experience
The majority of reviews reflected a positive overall experience, with customers expressing happiness with their visits and willingness to recommend the store.
- BQbasil quewezanceNov 5, 20255.0Fast and Freindly service...I was late but still gave me my exam..fit my glasses and a week later I have my glasses...Thank You
- MMM.Nov 2, 20255.0I had a wonderful experience here. This was honestly my first eye exam I think ever after putting it off for years and years. Parisa was So kind and really help me feel super comfortable, especially when choosing my glasses. I did not know what to expect going into my appointment But I am so grateful and happy that I booked with this Specsavers in particular as well!
- RDRyan DaryaniOct 27, 20255.0Great experience at Specsavers! The staff were friendly, quick, and really helpful with picking out frames. The doctor was professional and explained everything clearly during the eye test.
- SLshad lightOct 22, 20255.0I was very pleased with my entire experience at Specsavers. The process of choosing was simple. The price was unmatchable. And, both pairs of glasses were ready much faster than I expected.
- MRMahshid RezaeeOct 17, 20255.0⭐️⭐️⭐️⭐️⭐️ I had my eye exam and eyeglass appointment with Dr. Singh, and I can’t say enough about how professional, caring, and thorough he was. He really took the time to explain everything and made me feel completely comfortable. A huge thank-you also to Melika, who was so kind, friendly, and warm — she helped me every step of the way, from choosing my frames to answering all my questions. Her patience and positivity made the whole experience so enjoyable. Such an amazing team — professional yet genuinely caring. I left feeling so happy with both the service and my new glasses! Highly recommend this store to anyone looking for excellent eye care and truly wonderful people. 👓🤍⭐️⭐️⭐️⭐️⭐️
Frequently Asked Questions About Specsavers Park Royal
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What are the prices for a comprehensive eye exam at Specsavers Park Royal?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no extra charge. For customers aged 65 or over, the exam is covered by the provincial health care plan with no out-of-pocket expense, if eligible.
How can I book an eye exam at Specsavers Park Royal?
You can book an eye exam online by selecting our store and clicking ‘book appointment’. Alternatively, you can call us at +1 604-990-3937 or visit us in-store for booking and assistance.
Can I return my glasses if I'm not satisfied?
Yes, if you have any concerns within three months of purchase, we will put it right to ensure you are completely happy with your glasses.
What is the policy for amending or canceling an order at Specsavers Park Royal?
If you placed your order in-store, you can amend or cancel it by visiting us. You have up to 3 months to amend or return your glasses as part of our no worries, no fuss guarantee.
Can I get my glasses adjusted or repaired at Specsavers Park Royal?
Yes, if you experience any discomfort or issues with your glasses, simply visit us and we'll adjust or repair them in-store for you.
What COVID-19 safety measures does Specsavers Park Royal follow?
We follow all provincial government guidelines with a COVID safe plan in place to keep our community safe. Please follow the latest government recommendations when you visit.
What brands of eyewear are available at Specsavers Park Royal?
We offer a great range of designer brands including Converse, Hackett, Tommy Hilfiger, Levi's, Marc Jacobs, DKNY, and many more.
What are the opening hours for Specsavers Park Royal?
We are open Monday to Wednesday and Sunday from 10:30 AM to 7:00 PM, Thursday and Friday from 10:30 AM to 9:00 PM, and Saturday from 10:30 AM to 8:00 PM.
What can I do nearby before or after visiting Specsavers Park Royal?
You can visit Park Royal Shopping Centre for a wide variety of shops and dining options, Indigo bookstore for books and gifts, or relax at Skinfolio Park Royal medical spa.
Where can I get a meal or snack near Specsavers Park Royal?
Nearby options include Orange Julius for smoothies and ice cream, A&W Canada and Bourbon St.Grill for fast food and casual dining, and Tim Hortons for coffee and quick bites.
Are there other eyewear or optometry providers near Specsavers Park Royal?
Yes, Image Optometry at Park Royal South is nearby if you want to explore additional eyewear or optometry services.