OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Park Royal, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in West Vancouver, BC store or visit us in store to see the range.
Overall, customers praised the friendly, helpful, and professional staff, highlighting their attentiveness and willingness to assist.
Eye Exams
Many reviews noted the thoroughness and professionalism of the eye exams conducted by Dr. Singh and other optometrists, with clear explanations provided throughout the process.
Value for Money
Customers appreciated the competitive pricing and promotions available, often mentioning great deals on glasses and eye care services.
Mixed Experiences
While most feedback was positive, some customers reported issues with upselling and dissatisfaction with the quality of products or services, indicating a need for improvement in certain areas.
TS
Tony Sabet
Feb 25, 2026
5.0
⭐⭐⭐⭐⭐
Really great customer service! Everyone was super friendly and helpful, and they made things easy from start to finish. Ms.Parisa and her team were so patience and caring .They answered my questions and made sure I was taken care of. It was a welcoming experience right from the minute l walked in .As a business owner in West Vancouver for over 30 years,It’s nice to feel valued as a customer. Thank you again Ms.Parisa for all your help and making sure everything went right. Definitely recommend.
Tony.S
MS
Mary Schorneck
Feb 20, 2026
5.0
My Daughter and I both went for eye exams here about a week ago. It was her first time getting an eye exam, she is 5 and very hyper active especially when she’s excited. The team was incredibly patient with her. We both got a prescription and picked out a set of glasses and sunglasses each, they quoted us 2 weeks for them to be ready but to our happy surprise they were ready in 5 days! Will definitely come here again. Thanks to the team for making an ordinary eye exam extra special!
MK
Meesha Kamali
Feb 20, 2026
5.0
My mom and I had such a great experience with Parsa. He was incredibly patient, informative, and took the time to clearly explain all of her options so she felt confident in her choice. He made what can sometimes feel overwhelming into a smooth and enjoyable process.
His professionalism, knowledge, and genuine care truly stood out. We’re so grateful for his help and highly recommend him!
DA
Darren Auclair
Feb 14, 2026
1.0
This place is such a rip off. I scheduled my general eye exam and the cost comes $99 (as agreed over phone). At the time of my appointment this manager (Persian lady) bumped it to $136 as she ask if I've my sun life insurance. I had no other choice than to give extra money - as I'm in a need & can't go anywhere at the moment. THIS PLACE IS A COMPLETE RIP OFF - AVOIDE AT ALL COST.
PI
Poran Poregbal Clinical Counselling INC.
Feb 13, 2026
5.0
We visited the Park Royal Specsavers location yesterday and were truly impressed by the level of care and professionalism we received. In particular, we would like to acknowledge Parsa and Shahriar for their attentive support and respectful approach. We greatly appreciated the efficient time management and the thoughtful attention to our needs. We would confidently recommend this store to our friends and community.
Frequently Asked Questions About Specsavers Park Royal
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What are the prices for a comprehensive eye exam at Specsavers Park Royal?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no extra charge. For customers aged 65 or over, the exam is covered by the provincial health care plan with no out-of-pocket expense, if eligible.
How can I book an eye exam at Specsavers Park Royal?
You can book an eye exam online by selecting our store and clicking ‘book appointment’. Alternatively, you can call us at +1 604-990-3937 or visit us in-store for booking and assistance.
Can I return my glasses if I'm not satisfied?
Yes, if you have any concerns within three months of purchase, we will put it right to ensure you are completely happy with your glasses.
What is the policy for amending or canceling an order at Specsavers Park Royal?
If you placed your order in-store, you can amend or cancel it by visiting us. You have up to 3 months to amend or return your glasses as part of our no worries, no fuss guarantee.
Can I get my glasses adjusted or repaired at Specsavers Park Royal?
Yes, if you experience any discomfort or issues with your glasses, simply visit us and we'll adjust or repair them in-store for you.
What COVID-19 safety measures does Specsavers Park Royal follow?
We follow all provincial government guidelines with a COVID safe plan in place to keep our community safe. Please follow the latest government recommendations when you visit.
What brands of eyewear are available at Specsavers Park Royal?
We offer a great range of designer brands including Converse, Hackett, Tommy Hilfiger, Levi's, Marc Jacobs, DKNY, and many more.
What are the opening hours for Specsavers Park Royal?
We are open Monday to Wednesday and Sunday from 10:30 AM to 7:00 PM, Thursday and Friday from 10:30 AM to 9:00 PM, and Saturday from 10:30 AM to 8:00 PM.
What can I do nearby before or after visiting Specsavers Park Royal?
You can visit Park Royal Shopping Centre for a wide variety of shops and dining options, Indigo bookstore for books and gifts, or relax at Skinfolio Park Royal medical spa.
Where can I get a meal or snack near Specsavers Park Royal?
Nearby options include Orange Julius for smoothies and ice cream, A&W Canada and Bourbon St.Grill for fast food and casual dining, and Tim Hortons for coffee and quick bites.
Are there other eyewear or optometry providers near Specsavers Park Royal?
Yes, Image Optometry at Park Royal South is nearby if you want to explore additional eyewear or optometry services.
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