Brand Certified
LensCrafters
4.8(574 reviews)
Certified by LensCrafters • Apr 12, 2026
Business Details
3147 Douglas St, Victoria, BC
V8Z 6E3, Canada
Certified by LensCrafters • Apr 12, 2026
(250) 361-1977
Certified by LensCrafters • Apr 12, 2026
https://local.lenscrafters.com/canada/bc/victoria/3147-douglas-st.html
Certified by LensCrafters • Apr 12, 2026
About
Certified by LensCrafters • Apr 12, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Apr 12, 2026
Hours
Certified by LensCrafters • Apr 12, 2026
Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 6:00 PM
Sunday10:00 AM - 5:00 PM
Reviews
4.8
574 reviews
5 stars
527
4 stars
14
3 stars4
2 stars3
1 star
26
- VLVanessa Ana Elayne LimjucoMar 29, 20265.0I visited their Mayfair shop to replace the nose pads of my eyeglasses. Kunal assisted me right away and it was free of charge.
- GKGerry kendallMar 27, 20265.0Gillian was extremely helpful in making my sunglasses order, all done with love and care! Thanks so very much!
- SKSarah KochMar 24, 20265.0We went in with my daughters glasses and a broken bit off my husbands, and Madhav found out my daughters prescription and fixed the nose pad off my husbands, for no charge. He was absolutely lovely and helpful and we will definitely be back!
- BHBailey HuntMar 18, 20261.0I've been a customer at Lenscrafters since my first ever eye exam. This is by far the worst location I've ever visited. I visited the Mayfair Lenscrafters back in December, simply looking for contacts and/or a new pair of glasses. I had an inquiry about my benefits, and they automatically billed my benefits $300 without a single purchase. I didn't recieve glasses, lenses, or contacts. They never have an optometrist on site, and I've never been able to get a clear answer of when they'll have one in. I've attempted to call to try and book an appointment or to ask questions throughout the day or on several occasions, and I have had zero success getting through to anybody. The two women who "assisted" me during my last visit had little to no idea what they were doing. I highly recommend shopping elsewhere.
- NSNooshin SoleymaniMar 15, 20265.0My glasses had a problem and one of the arms had become bent, so I came to this store for help. After explaining the issue, Mr. Amin, who is one of the staff members, listened very kindly and politely. He calmly fixed and adjusted my glasses in a very short time. I sincerely thank him for his help and wish him continued success. In my opinion, the new team at this store is better than before. All the staff members are very friendly, professional, and responsible. Thank you. 🙏
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Victoria offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including options like Transitions® and Blue-violet light filtering lenses, and a wide range of designer brand eyewear.
Which designer eyewear brands can I find at LensCrafters in Victoria?
You can find eyewear from designer brands such as Prada, Burberry, Dolce & Gabbana, Michael Kors, Ray-Ban, Oakley, Coach, Tiffany & Co., Versace, and more.
Does LensCrafters accept insurance and direct billing?
Yes, LensCrafters in Victoria directs bill to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada, and many more. All prescriptions are welcome.
What are the operating hours of LensCrafters at 3147 Douglas St, Victoria?
The store is open Monday, Wednesday, and Saturday from 10:00 AM to 6:00 PM; Tuesday from 11:00 AM to 5:00 PM; Thursday and Friday from 10:00 AM to 9:00 PM; and Sunday from 10:00 AM to 5:00 PM.
How can I schedule an eye exam at LensCrafters in Victoria?
You can schedule your eye exam online through LensCrafters' booking link or visit their store at the Mayfair Shopping Centre at 3147 Douglas St, Spc 383, Victoria.
What payment methods does LensCrafters accept?
LensCrafters accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
Does LensCrafters offer any in-store pickup or delivery services?
LensCrafters provides in-store pickup service for your convenience.
What nearby places can I visit around LensCrafters in the Mayfair Shopping Centre?
Nearby places you can visit include Aveda (beauty salon), Mind Games Mayfair (video game and toy store), GameStop (video games and entertainment), and Orange Julius Store (ice cream shop). These places offer a variety of shopping and leisure options before or after your eye care visit.
Are there mobile phone stores near LensCrafters at Mayfair Shopping Centre?
Yes, nearby mobile phone stores include Bell, Best Buy Canada, Koodo Mobile, Freedom Mobile, TELUS, and Rogers, providing options for telecommunications and electronics shopping.
What beauty and fashion stores are close to LensCrafters in Victoria?
Close to LensCrafters, you can find fashion and beauty stores such as MAC Cosmetics, Nail Art 360, The Body Shop, Aerie, RW&CO., Pandora, Bath & Body Works Canada, and Bikini Village, offering a range of cosmetics, clothing, and accessories.
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